Gregory Noah Gilliard
Pensacola,USA
Summary
Experienced professional with a proven record in maintaining safety and security in diverse facilities. Skilled in crisis management, conflict resolution, and enforcing regulations. Committed to promoting collaboration and achieving concrete results while adapting to changing demands. Recognized for reliability, exceptional communication, keen observation, and unwavering commitment to integrity.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Service Department Expediter
Harley Davidson
10.2022 - Current
- Assisted customers and technicians in resolving issues with their motorcycle to ensure customer satisfaction
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
Owner Operator
Da-Grindz Hawaiian Food Truck
05.2017 - 07.2022
- Provided personalized service, and exceptional food quality for an exciting dining experience
- Maintained a well-organized and visually appealing food truck, contributing to a positive dining environment
- Exceeded monthly sales targets by building strong customer relationships by offering a quality product
Outside Sales Representative
NAPA Auto Parts - Genuine Parts
09.2016 - 04.2017
- Established new accounts through cold calling and personal visits to potential customers.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Exceeded monthly sales targets and quotas consistently.
Correctional Officer
Florida Department Of Corrections
10.2002 - 12.2015
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Education
Accelerated Flight Attendant Program -
The Airline Academy
Ormond Beach, FL11.2024
Corrections Basic Recruit Certification -
George Stone Vocational
Pensacola, FL04.2003
High School -
J.M Tate High School
Gonzalez, FL05.2001
Skills
- First Responder/ CPR
- Team member training
- Inventory control
- Transportation management
- Strong organization
- Shipment scheduling
- Shipping logistics
- SOP coordination
- Excellent communication
- Multitasking
- Time management
- Attention to detail
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- Tactical Communication Skills Certification – Verbal Judo Institute or similar communication-focused organizations.
- Firearms Proficiency Certificate - State Police or equivalent state licensing authority.
- Certified Corrections Officer (FDLE) Florida Department of Law Enforcement
Timeline
Service Department Expediter
Harley Davidson
10.2022 - Current
Owner Operator
Da-Grindz Hawaiian Food Truck
05.2017 - 07.2022
Outside Sales Representative
NAPA Auto Parts - Genuine Parts
09.2016 - 04.2017
Correctional Officer
Florida Department Of Corrections
10.2002 - 12.2015
Corrections Basic Recruit Certification -
George Stone Vocational
High School -
J.M Tate High School
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- Tactical Communication Skills Certification – Verbal Judo Institute or similar communication-focused organizations.
- Firearms Proficiency Certificate - State Police or equivalent state licensing authority.
- Certified Corrections Officer (FDLE) Florida Department of Law Enforcement
Accelerated Flight Attendant Program -
The Airline Academy
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