Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Gregory Parker

Detroit,Michigan

Summary

To obtain a position with the State of Michigan that would allow my years of experience and knowledge with Safe Management in Security for the (NFL) at Ford Field, as a Courtesy Team member since 2003. Also, as a Crowd Manager at Little Caesars Arena in Security since 2017, can be utilized. Watchful Bouncer with twenty-seven years of experience monitoring patrons, checking IDs, and dealing with unruly situations and people. A versatile and straightforward individual committed to providing a safe, enjoyable environment for guests. Skillful in administering crowd control and professionally diffusing altercations.

Overview

52
52
years of professional experience

Work History

Security Crowd Manager

Little Ceasars Arena
11.2017 - Current
  • Reviewed post-event reports thoroughly to identify areas of improvement for future implementations of crowd management strategies.
  • Ensured crowd safety by implementing and enforcing effective crowd control measures.
  • Optimized resource allocation by accurately estimating expected attendance numbers for various events based on historical data and trends.
  • Developed comprehensive evacuation plans for various event types, enhancing overall preparedness and safety.
  • Arranged and planned comprehensive security plans with the security team to provide optimal security coverage for Venue establishment.

Crowd Manager

Little Caesars Arena (Ilitch Holdings, Inc.)
11.2017 - Current
  • Contributed to the development of company policies and procedures related to crowd management, promoting consistent enforcement across all events.
  • Trained new team members on crowd management techniques, resulting in improved performance and increased employee retention.
  • Successfully mitigated potential conflicts or altercations among guests through proactive intervention and diplomacy skills.
  • Assisted emergency medical services teams as needed during events, ensuring prompt attention and care for guests in need.
  • Maintained a safe environment by continuously monitoring crowd behavior and addressing any issues or concerns promptly.
  • Facilitated smooth entry and exit processes by coordinating closely with event staff and ticketing systems.

Courtesy Team Management

Safe Management (NFL – Ford Field Detroit, Michigan)
09.2003 - 01.2023

Courtesy team Security

  • Performed effectively in the self-directed work environment, managing day-to-day operations and decisions.

Veteran Resource Navigator

AmeriCorps.gov
01.2015 - 01.2016
  • Veteran Resources Liaison
  • Contact veterans regarding their benefits.
  • Contacted 150 signatures a month of veterans names that I talked to.

Staff Liaison

General Motors Worldwide Facilities Financial
07.1972 - 01.2005
  • Facilitate and Rectify problems within the Financial Department of General Motors.
  • Issue, Process, Train employees
  • Audit General Motors Worldwide Acquisition cards (credit cards) for salaried employees
  • Account classification analyst
  • Processed manual invoices into the financial reporting system by accumulating and preparing all documents for necessary payments.

Education

Associate of Science - Mental Health/Social Worker

Oakland Community College
Auburn Hills, MI

Some College (No Degree) - Business

Northwood University
Troy, MI

Associate of Applied Science - Social Science/Pre-Law

Michigan State University
Lansing, MI
2024

Skills

  • Possess excellent Oral and Written Communication College Keyboarding & document processing Microsoft Word 2010
  • Patience and Tolerance
  • Public Safety Awareness
  • Incident Reporting
  • Security Protocols
  • Emergency Response Planning
  • Event Management
  • Access Control

References

  • Richard Whitfield, Treasurer, Grace Church of the Nazarene, 313-770-3455
  • Kathy Ruehe, Safe Management (Ford Field) H R Manager, 313-262-2270
  • Herb Chapman, Director, Courtesy Team Safe Management, Inc, (Security), 313-262-2270

Timeline

Security Crowd Manager

Little Ceasars Arena
11.2017 - Current

Crowd Manager

Little Caesars Arena (Ilitch Holdings, Inc.)
11.2017 - Current

Veteran Resource Navigator

AmeriCorps.gov
01.2015 - 01.2016

Courtesy Team Management

Safe Management (NFL – Ford Field Detroit, Michigan)
09.2003 - 01.2023

Staff Liaison

General Motors Worldwide Facilities Financial
07.1972 - 01.2005

Associate of Science - Mental Health/Social Worker

Oakland Community College

Some College (No Degree) - Business

Northwood University

Associate of Applied Science - Social Science/Pre-Law

Michigan State University
Gregory Parker