Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Gregory Parker

Detroit,Michigan

Summary

To obtain a position with the State of Michigan that would allow my years of experience and knowledge with Safe Management in Security for the (NFL) at Ford Field, as a Courtesy Team member since 2003. Also, as a Crowd Manager at Little Caesars Arena in Security since 2017, can be utilized. Watchful Bouncer with twenty-seven years of experience monitoring patrons, checking IDs, and dealing with unruly situations and people. A versatile and straightforward individual committed to providing a safe, enjoyable environment for guests. Skillful in administering crowd control and professionally diffusing altercations.

Overview

52
52
years of professional experience

Work History

Security Crowd Manager

Little Ceasars Arena
Detroit, MI
11.2017 - Current
  • Reviewed post-event reports thoroughly to identify areas of improvement for future implementations of crowd management strategies.
  • Ensured crowd safety by implementing and enforcing effective crowd control measures.
  • Optimized resource allocation by accurately estimating expected attendance numbers for various events based on historical data and trends.
  • Developed comprehensive evacuation plans for various event types, enhancing overall preparedness and safety.
  • Arranged and planned comprehensive security plans with the security team to provide optimal security coverage for Venue establishment.

Crowd Manager

Little Caesars Arena (Ilitch Holdings, Inc.)
Detroit, Mi.
11.2017 - Current
  • Contributed to the development of company policies and procedures related to crowd management, promoting consistent enforcement across all events.
  • Trained new team members on crowd management techniques, resulting in improved performance and increased employee retention.
  • Successfully mitigated potential conflicts or altercations among guests through proactive intervention and diplomacy skills.
  • Assisted emergency medical services teams as needed during events, ensuring prompt attention and care for guests in need.
  • Maintained a safe environment by continuously monitoring crowd behavior and addressing any issues or concerns promptly.
  • Facilitated smooth entry and exit processes by coordinating closely with event staff and ticketing systems.

Courtesy Team Management

Safe Management (NFL – Ford Field Detroit, Michigan)
Detroit, Mi
09.2003 - 01.2023

Courtesy team Security

  • Performed effectively in the self-directed work environment, managing day-to-day operations and decisions.

Veteran Resource Navigator

AmeriCorps.gov
Detroit, Mi
01.2015 - 01.2016
  • Veteran Resources Liaison
  • Contact veterans regarding their benefits.
  • Contacted 150 signatures a month of veterans names that I talked to.

Staff Liaison

General Motors Worldwide Facilities Financial
Detroit, MI
07.1972 - 01.2005
  • Facilitate and Rectify problems within the Financial Department of General Motors.
  • Issue, Process, Train employees
  • Audit General Motors Worldwide Acquisition cards (credit cards) for salaried employees
  • Account classification analyst
  • Processed manual invoices into the financial reporting system by accumulating and preparing all documents for necessary payments.

Education

Associate of Science - Mental Health/Social Worker

Oakland Community College
Auburn Hills, MI

Some College (No Degree) - Business

Northwood University
Troy, MI

Associate of Applied Science - Social Science/Pre-Law

Michigan State University
Lansing, MI
2024

Skills

  • Possess excellent Oral and Written Communication College Keyboarding & document processing Microsoft Word 2010
  • Patience and Tolerance
  • Public Safety Awareness
  • Incident Reporting
  • Security Protocols
  • Emergency Response Planning
  • Event Management
  • Access Control

References

  • Richard Whitfield, Treasurer, Grace Church of the Nazarene, 313-770-3455
  • Kathy Ruehe, Safe Management (Ford Field) H R Manager, 313-262-2270
  • Herb Chapman, Director, Courtesy Team Safe Management, Inc, (Security), 313-262-2270

Timeline

Security Crowd Manager

Little Ceasars Arena
11.2017 - Current

Crowd Manager

Little Caesars Arena (Ilitch Holdings, Inc.)
11.2017 - Current

Veteran Resource Navigator

AmeriCorps.gov
01.2015 - 01.2016

Courtesy Team Management

Safe Management (NFL – Ford Field Detroit, Michigan)
09.2003 - 01.2023

Staff Liaison

General Motors Worldwide Facilities Financial
07.1972 - 01.2005

Associate of Science - Mental Health/Social Worker

Oakland Community College

Some College (No Degree) - Business

Northwood University

Associate of Applied Science - Social Science/Pre-Law

Michigan State University
Gregory Parker