Gregory Quincy
Alamo
Summary
Dynamic and adaptable professional committed to continuous learning and skill development, effectively navigating daily challenges with flexibility and a proactive mindset. Demonstrates a superior work ethic complemented by exceptional communication, multitasking, and prioritization abilities. Open to relocation opportunities, particularly in the Rio Grande Valle area, to contribute to organizational success and growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Machine Operator/Forklift Operator
Nestlé USA
Little Chute, WI
02.2025 - 12.2025
- I Operated a sauce mixer and dry products lifts and used sit down and stand up forklifts for moving products also help with assembly line and food producing
Cashier/Customer Service/Stocker
Hobby Lobby
McAllen, TX
10.2024 - 01.2025
- I was a seasonal employee job consisted of unloading trucks and stocking shelves, cashiering, and Customer service skills to assist customers with shopping.
Machine Operator/Forklift Operator/Assembler
Aerotek
Appleton, WI
10.2022 - 07.2024
- Utilized precision measuring and testing instruments to locate problem source.
- Adjusted functional parts of machines and control instruments with hand tools, levels, plumb bobs and straight edges.
- Executed manufacturing processes for assigned areas with strict adherence to cGMP regulations and guidelines.
Cashier, Prep Cook, Manager
Chachos Mexican Restaurant
Houston, TX
03.2015 - 12.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures and customer services.
Machine Operator, Forklift Driver
Preblend Tyson Foods
New London, WI
06.2022 - 10.2022
- Prepared machine for production processes by equipping with required tools and parts.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Monitored and observed production line to watch for pile-ups and jams.
Packaging Associate
SEEK CareersStaffing
Appleton, WI
02.2022 - 04.2022
- Labeled packages and recorded items packed in preparation for shipping.
- Packaged [Product or Service] manually by placing in boxes and surrounding with protective materials.
- Processed finished product by moving through packaging machines.
Sales Representative
VXI Global Solutions
Lubbock, TX
11.2014 - 06.2015
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Fostered relationships with customers to expand customer base and retain business.
Customer Service/ Escalation Rep
Convergys Inbound Call Center
Lubbock, TX
03.2010 - 08.2012
- Promoted high customer satisfaction by resolving R with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
Medical Assistant Certificate - Allied Health
Texas Careers
Lubbock, TX11-2007
High School Diploma - undefined
Monterey High School
Lubbock, TX05-2007
Skills
- Leadership
- Communication skills
- Writing skills
- Computer operation
- Food preparation
- Fast learner
- Driven
- Math
- Call center experience
- Serving
- Simple food item preparation
- Computer skills
- Retail sales
- Typing
- Manufacturing
- Sales support
- Management
- Forklift
- Assembly
- Customer service
- Packaging
- Supervising experience
- Restaurant management
- Technical support
- Food safety
- Cooking
- Quick service & fast food restaurant
- Processing cash transactions
- Teamwork
- Strong work ethic
- Attention to detail
- Workplace safety
- Machinery operations
- Problem-solving
- Assembly and production
- Equipment operation
- Safety compliance
- Forklift and pallet jack operation
- Manufacturing experience
- Basic math
- Forklift operation
- Multitasking and organization
- Payment processing
- Professional telephone demeanor
- Assertiveness
- Customer assistance
- Work ethic and integrity
- Time management skills
- Cleaning and sanitizing
- Money handling
- Cash register operation
- Order taking
- Professionalism and courtesy
- Refunds and exchanges
- Issue resolution
- Cash drawer balancing
- ID verification
- Credit card processing
- Dependability and reliability
Languages
English
Certification
- Driver's License
- Class D
- Non-CDL Class C
- Food Handler Certification
Timeline
Machine Operator/Forklift Operator
Nestlé USA
02.2025 - 12.2025
Cashier/Customer Service/Stocker
Hobby Lobby
10.2024 - 01.2025
Machine Operator/Forklift Operator/Assembler
Aerotek
10.2022 - 07.2024
Machine Operator, Forklift Driver
Preblend Tyson Foods
06.2022 - 10.2022
Packaging Associate
SEEK CareersStaffing
02.2022 - 04.2022
Cashier, Prep Cook, Manager
Chachos Mexican Restaurant
03.2015 - 12.2022
Sales Representative
VXI Global Solutions
11.2014 - 06.2015
Customer Service/ Escalation Rep
Convergys Inbound Call Center
03.2010 - 08.2012
High School Diploma - undefined
Monterey High School
Medical Assistant Certificate - Allied Health
Texas Careers