Gregory Shannon
Nashville,Tennessee
Summary
Accomplished leader with a proven track record at Premier Athletics Cheer And Dance, enhancing operational efficiency and fostering client relationships. Expert in operations management and leadership, demonstrated through strategic program development and a commitment to continuous improvement. Skilled in team building and problem resolution, achieving significant growth and high employee satisfaction. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
9
9
years of professional experience
Work History
General Manager
Premier Athletics Cheer And Dance
Franklin, TN
03.2023 - 05.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Collaborated with cross-functional teams to develop innovative solutions.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Accounting Clerk
Tin Roof
Nashville, TN
11.2019 - 05.2023
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Maintained accounting records utilizing in-house and client systems.
- Input high volume of monthly invoices with consistent accuracy.
- Managed accounts payable and receivables and payroll.
- Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Identified and resolved internal accounting variances, promoting data accuracy.
- Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Recorded deposits, reconciled monthly bank accounts.
- Input financial data and produced reports using ADP and Sage intacct.
Program Director
Cheerville Athletics
Nolensville, TN
10.2019 - 05.2022
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Monitored program performance to identify areas for improvement.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
- Developed and implemented marketing strategies to promote program awareness and participation.
- Maintained and updated project related documents.
- Oversaw staff schedules and assignments to handle programming demands.
- Created and enforced programming standards to maintain compliance with regulatory requirements.
Business Co-Owner
Top Gun Cheer And Dance AZ
Peoria, AZ
04.2015 - 10.2019
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Oversaw staff schedules and assignments to handle programming demands.
Education
No Degree - Education
Middle Tennessee State University
Murfreesboro, TNHigh School Diploma -
Mcgavock High School
Nashville, TN05.1999
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Effective leader
- Training and coaching
- Staff Management
- Customer Relations
- Staff training/development
- Customer Relationship Management
- Employee Scheduling
- Client Relations
Timeline
General Manager
Premier Athletics Cheer And Dance
03.2023 - 05.2024
Accounting Clerk
Tin Roof
11.2019 - 05.2023
Program Director
Cheerville Athletics
10.2019 - 05.2022
Business Co-Owner
Top Gun Cheer And Dance AZ
04.2015 - 10.2019
No Degree - Education
Middle Tennessee State University
High School Diploma -
Mcgavock High School