Detail-oriented worker with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical, complex issues with ease and patience.
Overview
16
16
years of professional experience
Work History
Delivery Driver
DoorDash
06.2020 - Current
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Assembly Line Operator
Ford Assembly Plant
10.2018 - 03.2020
Trained new employees on assembly procedures, fostering a supportive work environment and promoting teamwork among staff.
Collaborated with team members to identify process improvements, resulting in increased productivity and reduced waste.
Displayed strong initiative by proactively seeking additional responsibilities and volunteering for overtime when required, demonstrating commitment to the company''s success.
Advertising Sales Coordinator
Self-Employed
08.2008 - 10.2018
Increased revenue with strategic advertising sales proposals tailored to individual client needs.
Attended industry events for networking purposes, establishing connections with potential advertisers and staying current on market trends.
Consistently met or exceeded personal and team sales targets, contributing to the overall success and growth of the company.
Package Courier
Chicago Messenger Service
05.2014 - 11.2015
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Education
Computer Science -
Southern Illinois University Carbondale
01.2008
High School Diploma -
American School of Correspondence
01.2006
Skills
Proficient in email (Gmail, company domain), social media (Facebook, Twitter), blogging (WordPress), word processing (Microsoft Word, Google Docs), spreadsheets (Microsoft Excel, Google Sheets), file management (Windows Explorer, cloud services), mobile devices (Android, iOS), troubleshooting Very willing and open to learn other required skills
Enjoys working hard to find resolutions when problems arise; willing to face both simple and difficult challenges Able to convey information efficiently and effectively; enjoys interaction and works well with others; always has a positive attitude