Gregory Tennison
Fort Worth,TX
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
39
39
years of professional experience
Work History
Sales Associate /Assistant Manager /General Store Manager
Ashley Global Retail
11.2020 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Haverty Furniture Companies Inc.
03.2019 - 03.2020
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated customers on promotions to enhance sales.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Store Manager
Conn's HomePlus
12.2006 - 03.2019
- Responded to customer concerns with friendly and knowledgeable service.
- Ensured compliance with policies, standards and security measures.
- Handled new hire training for various jobs and kept employees up-to-date through frequent meetings.
- Cooperated with staff and clients to achieve customer service goals and surpass team objectives.
- Trained and supervised all associates.
- Managed, hired and developed top talent to strengthen productivity.
Store Manager
Furniture Today
05.2005 - 12.2006
- Received and effectively displayed incoming product to promote timely sales.
- Engaged and interacted with customers to create a positive shopping experience.
- Oversaw employee scheduling and payroll processing to guide operations.
- Hired, trained and evaluated personnel in sales and marketing.
- Responded to customer concerns with friendly and knowledgeable service.
District Sales Manager
Nude Furniture
03.1986 - 05.2005
- Drove revenue growth totaling $10 million a year.
- Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
- Created effective pricing and mail and radio strategies and evaluated competitor marketing campaigns.
- Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.
- Tracked weekly sales to develop detailed reports for senior leadership.
Skills
- Staff Training and Development
- Strategic thinker
- Opening and closing procedures
- Goal-oriented
- Staff management
- Team leadership and coaching
- Mentoring and coaching
- Product knowledge
- Customer service
- Sales
- Merchandising and display
- Customer relations
- Goals and performance
Timeline
Sales Associate /Assistant Manager /General Store Manager
Ashley Global Retail
11.2020 - Current
Sales Associate
Haverty Furniture Companies Inc.
03.2019 - 03.2020
Store Manager
Conn's HomePlus
12.2006 - 03.2019
Store Manager
Furniture Today
05.2005 - 12.2006
District Sales Manager
Nude Furniture
03.1986 - 05.2005
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