Gregory T. Hoff
Corpus Christi,TX
Overview
21
21
years of professional experience
Work History
Sales Manager and Estimator
Miracle Method
Corpus Christi, TX
01.2014 - Current
- Qualify potential customers through lead system
- Assist customers at local showroom
- Schedule in-home estimates for evaluation of bathrooms and kitchens
- Residential and commercial sales
- Overcome objections and close sales
- Schedule projects and manage sales for up to eight technicians
- Manage customer complaints and schedule warranty repairs
- Assist with training of new Sales Managers and General Managers
- Contact new leads and follow up on unclosed estimates through CRM
Floor Manager - Retail and Builder Sales
Kiva Kitchen & Bath
San Antonio, TX
01.2012 - 01.2014
- Educate customers and builders on appliance features and benefits
- Schedule deliveries and installs
- Maintain existing builder accounts as well as acquiring new
- Assist in product placement and merchandising
- Troubleshoot and aid clients with service issues and complaints
Retail and Builder Sales
Appliance Mart
Corpus Christi, TX
01.2010 - 01.2012
- Educate customers and builders on appliance features and benefits
- Schedule deliveries and installs
- Maintain existing builder accounts as well as acquiring new
- Assist in product placement and merchandising
- Troubleshoot and aid clients with service issues and complaints
Retail and Builder Sales
Ferguson Enterprises, Inc
Corpus Christi, TX
01.2008 - 01.2010
- Provide customers with a superior one stop shop experience
- Specialize in appliances, plumbing fixtures, and lighting sales
- Build lasting relationships with home builders, plumbers, and home owners
- Set up service calls for warranty related issues on products
- Make appointments with customers at the showroom or at jobsite to evaluate selections
Retail and Builder Sales
Willoughby's Appliance
Corpus Christi, TX
01.2005 - 01.2008
- Assist and educate customers and builders in product features and design
- Provide specifications and dimensions for product layout
- Attend to customers with returns, exchanges, and service issues
- Bookkeeping such as product warranty entry and receiving verification
- Maintain updated product knowledge by attending regular vendor trainings
Timeline
Sales Manager and Estimator
Miracle Method
01.2014 - Current
Floor Manager - Retail and Builder Sales
Kiva Kitchen & Bath
01.2012 - 01.2014
Retail and Builder Sales
Appliance Mart
01.2010 - 01.2012
Retail and Builder Sales
Ferguson Enterprises, Inc
01.2008 - 01.2010
Retail and Builder Sales
Willoughby's Appliance
01.2005 - 01.2008