Gregory Thomas

I am responsible for delivering automotive parts to Commercial and private customers.

Other job ties include sales associate and shelf stock

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Skilled at working independently and collaboratively in a team environment.
• Organized and detail-oriented with a strong work ethic.

• Greater than 20 year of experience in the IT field with a vast amount of experience and knowledge in operational and engineering infrastructure support in the following:
  ▪ Infrastructure Architecture, Engineering and Operations
  ▪ Strategic Planning & Vision
  ▪ Enterprise Project Management
  ▪ Problem Management
  ▪ Financial Planning, Budgeting & Cost Management
  ▪ Equipment/Software Life-Cycle Management
  ▪ Vendor Management
  ▪ IT Management
  ▪ Business Account Management
  ▪ Facilities Infrastructure Support
• Kept service quality and customer relations in line with established standards to promote long-lasting relationships.
• Checked work orders and communicated with prior shift to assess work needs for day.
• Installation and maintain Inside Wiring infrastructure
• Developed telecommunications disaster recovery plans to mitigate downtime.
• Communicated with end-user to address device problems and implement technical or procedural solutions.
• Worked overtime to respond to emergencies and fix unsafe conditions.
• Analyzed system performance, network capacity and security and capacity.
• Supported end-users with network and device troubleshooting and diagnosis.
• Planned, installed and maintained systems and performed repairs on malfunctioning systems.
• Coordinated hardware and software installations.
• Monitored and replenished telecommunications equipment inventory for facilities and networks.
• Documented hardware and software installation procedures.

■ Pre-wire voice and data for small businesses and Residential

■ Install small business phone systems like Atlas.

■ Service calls to support Move, Adds and Changes

• Operated various machinery and equipment, including forklifts to perform chemical drumming operations.
• Adhered to safety procedures and protocols when using equipment and moving hazardous chemicals.
• Interfaced with PLC control system to manage and monitor blending of raw materials into finished products.
• Made decisions and executed changes based on process data, quality checks and test results to keep products at target and within specifications.
• Tested product samples for specific gravity, chemical characteristics, pH levels, concentrations and viscosities.
• Operated fork trucks safely and reported process upsets, chemical releases and security events to appropriate departments.
• Identified issues promptly and immediately notified supervisor regarding potential project delays.
• Observed gauges, recording instruments and flowmeters to maintain specified conditions.
• Operated equipment to transfer chemicals to and from storage tanks.
• Managed routine upkeep of equipment with basic repairs and lubrication of high-friction components.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Understood and followed oral and written directions.

■ Responded to AAA dispatch for roadside service

■ Recoveries from CHP

■ Worked on and maintained whreckers that was assigned to me