
Detail-oriented Delivery Professional experienced in commercial parts logistics and warehouse coordination. Expertise includes loading and unloading, order verification, and cash handling. Committed to accurate, timely service and effective communication with customers. Familiar with vehicle intake processes and customer updates from Automotive Technical Services coursework.
• Provided prompt and courteous deliveries, enhancing customer satisfaction through strong service skills.
• Delivered and provided pickup of parts and components for repair and return.
• Loaded and unloaded parts delivery truck accurately, safely, and efficiently.
• Ensured that all parts were loaded correctly onto the truck prior to departure.
• Adhered to safe driving and safety protocols, minimizing damage, injury or accidents.
• Verified accuracy of orders upon delivery using invoices or other documents.
• Worked with parts counter staff to handle credits,returns and warranty parts.
• Followed up on customer orders and inquiries, ensuring clear communication and support for customer needs.
• Communicated clearly with customers regarding arrival times and product availability.
• Reported any accidents or traffic violations immediately to supervisor and manager.
• Collaborated with team members to achieve project goals.
• Assisted customers with product selection to ensure customer satisfaction.
• Guided customers in finding and selecting products to enhance their shopping experience.
• Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
• Arranged merchandise displays strategically to encourage customer engagement and drive sales.
• Operated a cash register and POS to handle purchases, refunds, and exchanges for customers.
• Operated cash register and POS to process sales transactions and handle payments.
• Performed cash register operations accurately according to company guidelines.
• Kept work area clean, organized and free of clutter at all times.