Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gregory Williams

Hanover Park,ILLIONIS

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Cross Guard

Hoffman Estates Police Department
08.2024 - Current
  • Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
  • Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
  • Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
  • Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.

Assistant teacher

Kindercare
12.2022 - Current


  • Supervised recess, lunch and daily student intake and dismissal.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Develop friendly relationships and credibility with parents, educating children, playing with them, and doing school projects.
  • Designed and implemented curriculum that promotes social, physical and intellectual growth of children.
  • Complied with all governmental regulations regarding the care of children.

Photographer 2

Shutterfly (Lifetouch)
05.2022 - 12.2025
  • Provides photography from toddlers to high school graduation, sports, prom and dance, and yearbooks.
  • Communities and other organizations, providing portraiture and printed directories
  • Camera technology
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.

Front Desk Receptionist

Extended stay hotel
09.2018 - 08.2022


  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Answered high volume phone calls, booked appointments, and greeted clients.
  • Calculated bills for services rendered and collected and processed customer payments
  • Balanced monthly vendor statements and closed monthly sales invoices
  • Maintain customer check in, including sign-in/out logs, front desk expenditures.

Delivery Driver/Stock/Cashier

Carquest / Advance Auto Parts
05.2016 - 05.2019


  • Parts Pro – ability to know parts and to use ADL program in computer to find parts in system.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.

Hoffman Estates

Sears Corporate
10.2014 - 08.2016
  • Greeted customers entering the store to ascertain what each customer wanted and needed
  • Described product to customers and accurately explained details and care of merchandise
  • Politely assisted customers in person and via telephone
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer request.
  • Trained staff on operating procedures and company services
  • Met all customer call guidelines including service levels, handle time and productivity
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Master in IT - Information of Techologoy

Illinois Institute of Technology
Chicago, IL
09-2026

Skills

  • Cross-platform knowledge
  • Network performance optimization
  • Technology improvement management
  • Data backup management
  • Certified in CPR and first aid
  • AWS architecture design
  • DevOps methodologies

Certification

  • Introduction to Information Technology and AWS Cloud Training

Timeline

Cross Guard

Hoffman Estates Police Department
08.2024 - Current

Assistant teacher

Kindercare
12.2022 - Current

Photographer 2

Shutterfly (Lifetouch)
05.2022 - 12.2025

Front Desk Receptionist

Extended stay hotel
09.2018 - 08.2022

Delivery Driver/Stock/Cashier

Carquest / Advance Auto Parts
05.2016 - 05.2019

Hoffman Estates

Sears Corporate
10.2014 - 08.2016

Master in IT - Information of Techologoy

Illinois Institute of Technology

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Gregory Williams