Gregory Wilson

Work History

Van Fleet Services - Plumbing & Electric

06.2020 - Current

Elevate team performance through consistent collaboration on large-scale projects, sharing expertise and resources as needed.
Mentor junior technicians to improve their technical skills, fostering a positive work environment focused on professional development.
Develop detailed proposals that outlined project scope, timeline, materials required, and estimated costs to effectively communicate expectations to clients.
Complete complex plumbing installations for residential and commercial clients, resulting in increased revenue for the company.
Serve as a reliable point-of-contact for clients during the entire project lifecycle from consultation to post-installation follow-ups ensuring customer satisfaction at every stage.
Troubleshot diverse plumbing problems to accurately diagnose the root cause before commencing repairs.
Maintain, install, repair and alter piping systems, plumbing fixtures, traps and soil waste and vent pipes.
Fill pipe systems with water and air to determine location of leaks.
Plan pipe system layout, installation and repair according to specifications.
Appropriately fit pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
Set up and repair appliances like water heaters, filters, garbage disposals, and dishwashers with correct settings to maximize performance.
Install and repair electrical outlets, GFI and provide HVAC services.

Home Depot

02.2019 - Current

Streamline inventory management by maintaining accurate records of stock levels and placing timely orders for restocking.
Effectively communicate promotions and new product releases to customers that increased store sales and interest in plumbing products by 10%.
Assist in the implementation of new sales initiatives aimed at increasing revenue by actively contributing ideas and suggestions during planning sessions.
Enhance customer satisfaction by resolving product issues promptly, offering refunds, money saving opportunities or exchanges when necessary.
Train new employees on company policies, procedures, and best practices in retail customer service delivery.
Recommend plumbing products that would fulfill customer requirements.
Reduce inventory shrinkage by conducting regular audits and monitoring retail store operations.
Provide backup support for other departments when needed, showcasing versatility within the retail environment.
Manage inventory levels, restocking shelves as needed to maintain an attractive retail space.

Blaise Abbatiello

04.2015 - 01.2019

Organized and moved materials from truck to job site to support project requirements.
Studied building plans and inspected structures to assess material and equipment needs.
Used couplings, clamps and screws to assemble pipe sections, tubing and fittings.
Supported business growth by participating in training sessions, staying updated on latest plumbing techniques and technologies.
Repaired sinks, dishwashers, garbage disposals, and other domestic appliances, removing clogs, and cleaning pipes.
Enhanced customer trust, explaining plumbing processes in easily understandable manner.
Supported lead plumbers in diagnosing and fixing leaks, minimizing water damage and saving on repair costs.
Used rulers and levels to locate and mark position of pipe installations, passage holes and connections.
Removed old sinks, laundry tubs, faucets, toilets and pipes in preparation for installation of new fixtures.
Assisted with repairs to steam, drainage, and sewer lines.
Conducted complete roughins
Replaced curb-traps, water service lines, and vent repairs services