GREGORY WILSON
New York
Summary
a philomathic professional with a keen sense for detail and critical thinking
Overview
11
11
years of professional experience
Work History
Trial Preparation Assistant
Office of The Bronx District Attorney Darcel Clark
The Bronx
07.2024 - Current
- Communicate with and acquire discovery, personnel, and disciplinary documents from other agencies such as NYPD, DOC, CCRB, and other NYS agencies
- Compile, analyze, redact, and prepare sensitive disciplinary documents for discovery
- Maintain spreadsheets and case tracking systems, record-keeping, filing, document preparation and distribution
Internet and Voice Repair Representative
Charter Communications
Middletown
07.2022 - 03.2024
- Diagnosed and resolved technical internet, billing, and account issues for residential customers
- Maintained an updated knowledge base of tools and software information for internet support
- Documented all troubleshooting steps and resolution in company ticketing system
- Escalated unresolved service issue to the appropriate support trams for further investigation
HR Assistant (Remote)
Dailey and Associates Certified Brokers, LLC
Conyers
02.2019 - 04.2022
- Maintained the integrity and confidentiality of all correspondence and records.
- Performed various administrative duties to ensure company policies are aligned with project development
- Consulted with company leadership to select affordable payroll software
- Sourced and facilitated the hiring of applicants for Real Estate opportunity
Court Representative
EAC Network: Bronx Court-Based Intervention Resource Team
Bronx
11.2017 - 01.2019
- Supported case managers and defense counsel in drafting community supervision plans in accordance with each client's assessed behavioral health need.
- Provided and produced compliance and progress reports for court appearances
- Led outreach with New York City Department of Corrections and defense attorneys to promote alternative program pathways.
- Provided additional direction to visitors within the parameters of regulations and laws
- Explained charges and procedures.
- Answered incoming phone calls and directed callers as appropriate.
Research Assistant
Schuster Institute of Investigative Journalism, Brandeis University
Waltham
10.2014 - 05.2017
- Supervised client relations.
- Arranged and analyzed data to support senior staff on implementation of the Justice Brandeis Law Project.
- Amassed and synchronized data from various sources; edited reports and materials before publication to provide research support.
- Provided mentoring and strategic troubleshooting pertinent to the research process.
- Maintained records of research work and data by ensuring 100% level of accuracy.
Education
Bachelor of Arts - Political Science
Brandeis University
08.2017
Skills
- Critical Thinking & Problem Solving
- Time & Project Management
- Verbal & Written Communication
- Files & Record Management
- Legal Research
Timeline
Trial Preparation Assistant
Office of The Bronx District Attorney Darcel Clark
07.2024 - Current
Internet and Voice Repair Representative
Charter Communications
07.2022 - 03.2024
HR Assistant (Remote)
Dailey and Associates Certified Brokers, LLC
02.2019 - 04.2022
Court Representative
EAC Network: Bronx Court-Based Intervention Resource Team
11.2017 - 01.2019
Research Assistant
Schuster Institute of Investigative Journalism, Brandeis University
10.2014 - 05.2017
Bachelor of Arts - Political Science
Brandeis University