Greig George
Fort Worth,Tx
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Seasoned Business Analyst offering 17 years of multiple industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
24
24
years of professional experience
Work History
Business Systems Analyst / Project Manager
Aivea Corporation
03.2009 - 04.2023
Business Systems Analyst
FLOvate Technologies
04.2006 - 02.2009
MIS Analyst
Customer Focus Services
03.2002 - 03.2006
Accounts Executive
Godrej GE Appliances Ltd
01.1999 - 01.2002
Education
MBA - Finance
Bangalore University
Bachelors - Commerce
Baldwin Methodist College
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St. Aloysius College
Skills
Business Analysis, Requirement elicitation, Waterfall, Agile, Scrum, User stories- acceptance criteria, user story mapping, functional& UAT test cases, Training, Reporting and Presentation, JAD Workshops, Discovery phases UML, Balsamiq wireframes
Jira, Azure DeVops, Teams Dynamix, VSTS
MS-Office suites like MS Excel- Pivot tables, Vlookup; MS PowerPoint
Digital Content Management tools like Microsoft SharePoint, Adobe, Forbes
Salesforce CRM, MS Dynamics CRM
End user Support - Trailhead, Knowledge articles, FAQs, Voice, Live chats, Calls
Omni Channel Marketing/ Sales
Power BI & Tableau Reports and Dashboards
Rudimentary skills in SQL, Python, R, Tableau
Cargo handling, freight forwarding, export import documentation
Languages
English
Full Professional
Hindi
Professional Working
Malayalam
Limited Working
French
Limited Working
Timeline
Business Systems Analyst / Project Manager
Aivea Corporation
03.2009 - 04.2023
Business Systems Analyst
FLOvate Technologies
04.2006 - 02.2009
MIS Analyst
Customer Focus Services
03.2002 - 03.2006
Accounts Executive
Godrej GE Appliances Ltd
01.1999 - 01.2002
MBA - Finance
Bangalore University
Bachelors - Commerce
Baldwin Methodist College
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St. Aloysius College
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