Greisy Bastidas
Orlando,FL
Summary
Proven to enhance customer satisfaction and repeat business at Caribe Royale All-suite Hotel & Convention Center, I am a highly motivated professional with expertise in food safety and team coordination. Leveraging strong problem-solving abilities and attention to detail, I excel in high-pressure environments, achieving a high accuracy rate in order preparation and service.
Overview
2
2
years of professional experience
Work History
Line Cook
Caribe Royale All-suite Hotel & Convention Center
Orlando, FL
02.2024 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Developed innovative, creative menu items and recipes.
Server
Dollywood Theme Park
Pigeon Forge, TN
07.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Food Runner
Dollywood Theme Park
Pigeon Forge, TN
04.2023 - 06.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Cashier
Dollywood's Splash Country
Pigeon Forge, TN
01.2023 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Celebration High School
Celebration, FL02.2020
Skills
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
- Customer Service
- Problem-Solving
- Team Coordination
- Food Safety
- Server Communication
- Menu Item Memorization
- Crew training
- Collaboration and Teamwork
- Leadership and Decision Making
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Line Cook
Caribe Royale All-suite Hotel & Convention Center
02.2024 - Current
Server
Dollywood Theme Park
07.2023 - 02.2024
Food Runner
Dollywood Theme Park
04.2023 - 06.2023
Cashier
Dollywood's Splash Country
01.2023 - 03.2023
High School Diploma -
Celebration High School