Promoted from Quality Analyst to Latin American Project Manager within 5 months (Average time for promotion to any Project Manager role is 1 1/2 - 2 years).
Configure Kiosk's for clients remotely and in person with travel all over North America.
Communicate daily with clients in English and Spanish.
Led and coordinated meetings with organizational leaders and team members.
Client Sales Executive
Echo Global Logistics
01.2022 - 01.2024
Frequent winner in sales competitions for most Gross Profit in Core Leadership Sales.
Multiple gross profit records broken consecutively.
Honorable mentions by upper management.
Created and maintained a book of business with 33 clients that have a revenue of ten million dollars or more.
Collaborated with upper management to implement continuous improvements and exceed team goals.
As a bilingual speaker, I was able to maintain a strong cliental in the United States and any country south of the border.
Volunteer
Kino Border Initiative
08.2017 - 04.2022
Used strong interpersonal communication skills to convey information to others.
Coordinated food, clothing and household items for disadvantaged individuals and families.
Met with other volunteers and program leaders to discuss new service opportunities.
Encouraged donations by supporting community fundraising events and campaigns.
Office Coordinator
Nogales Chiropractic Center & Sports Rehab Center
06.2018 - 01.2022
Trained new employees on administrative procedures, office’s policies, and performance standards.
Supported administrative team members with daily tasks to maintain a steady workflow.
Managed and advised the clinic’s media and advertisement while promoting the clinic’s services.
Interacted with customers by phone, email or in-person to provide information.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
Created and implemented secure filing systems for sensitive employee and client documents.
Media Personality
MTV Networks
01.2019 - 12.2019
Collaborated with a variety of personnel, including executive producers, producers, cast members, camera operator, talent manager, audio engineer, and editors.
Line memorization and dialogue communication skills learned.
Worked on various sets throughout the State of Arizona and in Mexico to produce content for the show.
Acted as a liaison to the director, producer, and editor in the New York offices.
Assisted director in creating content for audience 18 years & older.
Actively engaged with extras to promote compliance with company policies and procedures.
Performed administrative duties that supported daily media operations.
Intern
Senator John McCain’s Re-election Campaign
06.2016 - 11.2016
Worked with interns in educating potential voters on the importance of voting in the community.
Assisted the field office through phone banking, door-to-door canvassing, and recruiting volunteers.
Traveled throughout the State of Arizona to attend and participate in media campaign events.
Worked on the media campaign managing giving out 1,500 flyers across state universities.
Successfully made contact with 4,000 constituents within Arizona.
Education
Bachelor of Arts - Communication
University of Arizona
12.2021
Skills
Bilingual
CRM Management
Accounting
Problem Solving
Customer Service
Interpersonal Skills
Creativity
Social Media Management
Critical Thinking
Team Goals
Affiliations
University of Arizona Alumni Board - Chicago Chapter