Greta Norton
Concord,NH
Summary
Through my past experience, I developed strong customer service skills and ability to work efficiently in fast-paced, team-oriented environment. I gained valuable experience in managing transactions and maintaining cleanliness standards. I am an
organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Ice Cream Scooper/Key Holder
Social Club
04.2023 - Current
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Greeted incoming customers and provided reliable, friendly customer service.
- Accurately operated cash register to process customer payments.
- Provided exceptional customer care through active listening skills and addressing concerns promptly.
Afterschool Program Teacher
Shaker Road School
11.2022 - 04.2023
- Implemented differentiated instruction methods to meet the unique needs of each learner while maintaining high academic standards.
- Fostered student curiosity and interest through creative hands-on activities.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Front Desk Worker
Health Club of Concord
11.2022 - 03.2023
- Resolved guest concerns efficiently, contributing to increased customer satisfaction scores.
- Answered customer telephone calls promptly and appropriately handled needs.
- Contributed to a positive workplace environment by fostering strong relationships with colleagues from various departments.
- Maintained accurate records of guest information, ensuring smooth communication between departments.
Education
Bachelor of Arts in Education - Elementary Education
Endicott College
Beverly, MA05-2027
Skills
- Quick learner
- Energy and enthusiasm
- Reliability and punctuality
- Creativity and innovation
- Dependable and responsible
- Friendly and outgoing
- Multitasking and organization
Timeline
Ice Cream Scooper/Key Holder
Social Club
04.2023 - Current
Afterschool Program Teacher
Shaker Road School
11.2022 - 04.2023
Front Desk Worker
Health Club of Concord
11.2022 - 03.2023
Bachelor of Arts in Education - Elementary Education
Endicott College
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