Greta Simon
Raleigh,NC
Summary
Detail-oriented merchandiser skilled in inventory audits and team collaboration. Recognized for enhancing visual merchandising and delivering exceptional customer service to achieve store goals.
Overview
6
6
years of professional experience
Work History
General Merchandiser
Target
Raleigh, North Carolina
11.2024 - 08.2026
- Organized merchandise displays to enhance visual appeal and shopping experience.
- Arranged product displays to improve store layout and visibility. in retail stores according to company guidelines.
- Facilitated customer product location and provided relevant product information.
- Assisted customers with product selection and answered inquiries about product features.
- Collaborated with team members to meet store goals and streamline operations.
- Trained new team members on store policies and merchandising standards to ensure consistency.
- Trained new employees on proper handling of merchandise in accordance with company policies.
- Conducted inventory checks to monitor stock levels and prevent shortages.
- Monitored inventory levels and adjusted stocking accordingly.
- Conducted regular inventory audits to prevent stock discrepancies.
Sales Associate
Marshalls (TJX)
Raleigh, North Carolina
08.2023 - 12.2024
- Guided customers with product inquiries and payment options, ensuring informed purchasing decisions.
- Provided exceptional customer service using active listening and engagement skills to enhance overall experience.
- Resolved customer complaints to improve satisfaction and foster loyalty.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed customer transactions efficiently and accurately.
- Handled cash, credit, and digital payments securely.
- Adhered to company policies regarding cash handling and security procedures.
Sales Associate
Hallmark
Raleigh, North Carolina
01.2021 - 01.2023
- Guided customers in locating products and delivering accurate product information to enhance their shopping experience.
- Assisted customers with product selection, answered inquiries, and provided tailored product advice to meet their needs.
- Welcomed customers and delivered exceptional service to foster positive shopping interactions.
- Handled customer inquiries and resolved issues promptly and professionally.
- Trained new associates on store policies and customer service standards.
- Processed transactions efficiently using point-of-sale systems.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained organized merchandise displays to enhance shopping experience.
- Restocked shelves regularly to meet customer demand and inventory levels.
- Assisted customers with product selection, sizing and styling.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Placed special orders or called other stores to find desired items.
Education
High School Diploma -
North Wake College And Career Academy
Wake Forest, NC05-2024
Skills
- Sales techniques
- Inventory management
- Operational efficiency
- Problem solving
- Analytical skills
- Critical thinking
- Mentoring and training
- Teamwork
- Communication skills
- Quick learner
Timeline
General Merchandiser
Target
11.2024 - 08.2026
Sales Associate
Marshalls (TJX)
08.2023 - 12.2024
Sales Associate
Hallmark
01.2021 - 01.2023
High School Diploma -
North Wake College And Career Academy