Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Greta Tonkonogay

Owings Mills,Maryland

Summary

Reliable team member with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.

Overview

7
7
years of professional experience

Work History

Cashier

Wegmans
10100 Reisterstown Rd, Owings Mills, MD 21117, MD
08.2020 - 08.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed company security procedures for handling large sums of money.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions, and offered product advice.

Courtesy Clerk

Safeway
10335 Reisterstown Rd, Owings Mills, MD 21117, MD
11.2017 - 03.2020
  • Carts, trash, cleaning, re-shops

Education

Currently Enrolled

CCBC
800 S Rolling Rd, Catonsville, MD 21228

- - High School Diploma

Owings Mills High School
124 S Tollgate Rd, Owings Mills, MD 21117

Skills

  • Customer service - 4 years
  • Communication
  • Collaborative
  • Time management
  • Work ethic
  • Empathy

Languages

English
Native/ Bilingual
Russian
Native/ Bilingual

Timeline

Cashier

Wegmans
08.2020 - 08.2024

Courtesy Clerk

Safeway
11.2017 - 03.2020

Currently Enrolled

CCBC

- - High School Diploma

Owings Mills High School

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Greta Tonkonogay