Tay’von BrownRobinson
Davie,FL
Summary
I am a trustworthy, industrious person. constantly eager to pick up new abilities. I can adjust well, I’m kind, helpful, and courteous, I have a good sense of humor, and I get along with most people. Both in a team context and on my own, I can operate in hectic settings.
Overview
7
7
years of professional experience
Work History
Connectivity Expert
AT&T Mobility
03.2024 - Current
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
U.S.N Sailor
U.S. Navy
01.2021 - 02.2024
- Displayed strong leadership abilities when directing team members during operations.
- Provided training on safe work practices to new sailors joining the vessel’s crew.
- Demonstrated excellent navigational skills while piloting vessels in various sea conditions.
- Mastered communication techniques for relaying messages over shortwave radio frequencies.
- Acquired knowledge of maritime law and regulations for both international and domestic waters.
Assistant Store Manager
Slayton Wireless / AT&T
06.2020 - 01.2021
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Resolved customer complaints efficiently while maintaining excellent customer service.
- Supervised cash handling processes to ensure accuracy of transactions.
- Assisted customers with product selection, pricing, payment options and returns and exchanges.
- Managed all customer inquiries and complaints in a professional and timely manner.
- Maintained organized store environment for customer and employee health and safety.
- Monitored inventory levels and ordering of stock to ensure shelves were adequately stocked.
Solar Panel Installer
Power Homes Solar
01.2018 - 01.2020
- Installed solar panels on multiple residential and commercial properties to meet customer requirements.
- Assembled, wired and connected solar panels to existing components and systems.
- Ensured safety compliance by following industry guidelines during all installations and maintenance tasks.
- Used drawings, schematics, and instructions to properly install PV systems in accordance with codes and standards.
Education
Bachelor Of Computer Science - Computer
Broward College
Davie, FLBachelor Of Business Administration And Management -
Broward College
Davie, FLHigh School - High school Curriculum
Collin Wood
Cleveland, Ohio05.2019
Skills
- Physical Fitness - 4 years
- Team Coordination - 4 years
- Inventory Management - 4 years
- Time Management - 4 years
- Conflict Resolution - 4 years
- Leadership Abilities - 4 years
- Client Account Management - 2 year
- Customer Service - 4 years
- Customer Retention - 3 years
- Customer Needs Assessments - 4 years
- Sales development - 2 years
- Account Servicing - 2 years
Timeline
Connectivity Expert
AT&T Mobility
03.2024 - Current
U.S.N Sailor
U.S. Navy
01.2021 - 02.2024
Assistant Store Manager
Slayton Wireless / AT&T
06.2020 - 01.2021
Solar Panel Installer
Power Homes Solar
01.2018 - 01.2020
Bachelor Of Computer Science - Computer
Broward College
Bachelor Of Business Administration And Management -
Broward College
High School - High school Curriculum
Collin Wood
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