Overview
Work History
Education
Skills
Awards
Timeline
Generic

Gretchen Daniels

Poplar Bluff,MO

Overview

24
24
years of professional experience

Work History

Program Director

Molina Healthcare
Madison, USA
08.2019 - 05.2025
  • Directed comprehensive healthcare claims processing, ensuring accuracy, timeliness, and compliance with healthcare standards.
  • Managed medical billing and provider claims resolution, improving revenue cycles significantly.
  • Conducted onboarding and training programs for new hires, enhancing staff proficiency.
  • Implemented quality control measures, decreasing claim denials and improving data integrity.
  • Analyzed and improved workflow processes for efficient claims management.
  • Recognized consistently for excellence in claim resolution timeliness and operational efficiency.

Clinic Administrator

Medical Management Services
Jackson, USA
12.2001 - 08.2019
  • Supervised clinical operations with over 30 employees, including 8 Neurologists and 4 Nurse Practitioners.
  • Managed hiring, training, and continuous staff development.
  • Oversaw financial operations, budgeting, and performance improvements.
  • Ensured accurate data entry for charges, insurance verification, and ICD-10 coding.
  • Successfully appealed denied claims, improving collections by 60%.
  • Resolved patient, provider, and staff conflicts efficiently.

Clerical and Medical Records Specialist

Biotech Natural Medicine
Jackson, USA
01.2001 - 12.2001
  • Prepared patient charts and managed administrative tasks effectively.
  • Assisted with patient check-ins/check-outs and maintained medical records.
  • Supported in-house medical procedures and testing.

Education

Graduated -

Holmes Community College
01.2000

Skills

  • Healthcare Claims Resolution
  • Medical Billing
  • Staff Training and Onboarding
  • Conflict Resolution and Customer Service
  • Process optimization
  • Staff development

Awards

  • Recognized for excellence in claims management and operational efficiency (Molina Healthcare)
  • Improved collections by 60% through targeted claims appeals (Medical Management Services)

Timeline

Program Director

Molina Healthcare
08.2019 - 05.2025

Clinic Administrator

Medical Management Services
12.2001 - 08.2019

Clerical and Medical Records Specialist

Biotech Natural Medicine
01.2001 - 12.2001

Graduated -

Holmes Community College

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Gretchen Daniels