Teni Zarookian
Encino,CA
Summary
Results-driven Healthcare Program Director with over 23 years of leadership experience in Adult Day Health Care (ADHC), specializing in team leadership, regulatory compliance, care coordination, and operational oversight. Demonstrates a proven ability to manage administrative, operational, and outreach functions while adapting to dynamic objectives to ensure the delivery of high-quality, compassionate care for seniors. Committed to leveraging extensive experience in a new administrative or management role within a growth-oriented organization, focused on enhancing service delivery and operational efficiency.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Program Director
Forever Young ADHC
01.2016 - 01.2026
- Directed ADHC operations for 120+ elderly and chronically ill participants, ensuring state and federal compliance.
- Supervised 30+ multidisciplinary staff and ensured consistent, high-quality care.
- Developed, implemented and monitored Individual Plan of Cares (IPCs).
- Handled medical insurance billing along with preparing TAR (Treatment Authorization Request) submissions.
- Acted as primary liaison with families, caregivers, physicians, and external agencies.
- Coordinated daily meal distribution and transportation to and from the center.
- Ensured the physical, cognitive, and emotional well being of all participants maximizing their independence and quality of life.
- Oversaw compliance with California’s Department of Health and Department of Aging regulations, consistently maintaining outstanding audit outcomes.
Office Manager / Program Director Assistant
Forever Young ADHC
01.2005 - 01.2016
- Coordinated administrative workflows and program operations.
- Supported staff scheduling, documentation, and case management.
- Maintained participant communication and regulatory documentation.
Social Work Assistant
Forever Young ADHC
01.2003 - 01.2005
- Handled participant case management and assessments.
- Arranged appointments and transportation.
- Monitored participant cognitive and physical needs.
Education
Bachelor of Arts - Liberal Studies
California State University
NorthridgeSkills
- Excellent prioritization, organization, time management and decision making abilities
- Proficient in English and Armenian, basic in Farsi and Spanish
- Ability to create an environment where elders feel respected, supported and genuinely seen
- Experienced in emergency response, crisis resolution and participant safety
- Strong team leadership and cross-disciplinary collaboration
- Quick to adapt to new technology and evolving healthcare environments
- Exceptional written and communication skills
Certification
- CPR & First Aid Certification
- Policy & Procedures for Working with Seniors
- ADHC Rules & Regulations Training (Title 22)
Languages
English
Armenian
Spanish
Farsi
Timeline
Program Director
Forever Young ADHC
01.2016 - 01.2026
Office Manager / Program Director Assistant
Forever Young ADHC
01.2005 - 01.2016
Social Work Assistant
Forever Young ADHC
01.2003 - 01.2005
Bachelor of Arts - Liberal Studies
California State University