Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gretchen Fitzsimmons "Grae"

Makawao,HI

Summary

Professional, strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments.


Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.


Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Creative planner with gift for keeping children engaged long-term with fun activities.

Overview

1
1
year of professional experience

Work History

Barista

Crema Maui
09.2024 - Current
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Family Nanny

Private Household
08.2023 - Current
  • Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
  • Played games, worked on puzzles, and read books to young children.
  • Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
  • Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.

Bar Manager

Belle Surf Cafe
09.2023 - 09.2024
  • Balanced cash register and documented daily totals.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Enhanced team productivity through effective scheduling and task delegation.

Education

No Degree - Applied Economics

University of Hawaii At Manoa
Honolulu, HI

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • First aid
  • Toddler care experience
  • Safety awareness
  • Responsible alcohol service
  • Inventory management

Timeline

Barista

Crema Maui
09.2024 - Current

Bar Manager

Belle Surf Cafe
09.2023 - 09.2024

Family Nanny

Private Household
08.2023 - Current

No Degree - Applied Economics

University of Hawaii At Manoa

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Gretchen Fitzsimmons "Grae"