Gretchen Haufe
Richmond,Virginia
Summary
Dynamic and results-oriented professional with a proven track record at Libbie Market, where I honed my customer service and conflict resolution skills. Adept at multitasking in fast-paced environments and a cooperative team player. Excelled in roles requiring attention to detail and clear communication, notably achieving the highest sales of 'Flex Passes' at Theatre Virginia.
Overview
23
23
years of professional experience
Work History
Cashier with Customer Service
Libbie Market
01.2020 - 01.2024
- Provided customer service in the gourmet grocery store
- Worked closely with the Manager on problem-solving as necessary
- Developed polite and friendly 'customer first' conflict resolution skills
Food Deliverer
Meals on Wheels
01.2008 - 01.2018
- Delivered and prepared meals for clients
Event Specialist Butterfly Live! The exhibit
Lewis Ginter Botanical Gardens
01.2014 - 01.2016
- Explained the rules of the garden to visitors
Caregiver
01.2002 - 01.2010
- Assisted my father, a widower, with primary caregiving for my two aging grandmothers
Box Office Associate
Theatre Virginia
01.2001 - 01.2003
- Most 'Flex Passes' Sold
- Answered Multi Line Phone
- Sold Subscriptions over the phone
- Seated customers using a computerized system
Education
Bachelors - Biology
George Mason University
Fairfax, Virginia01.2002
Skills
- Attentive and patient listener able to provide tactful feedback
- Cooperative team player willing to take on responsibilities to ensure that the work runs smoothly
- Adept at shouldering several responsibilities simultaneously
- Worked well under pressure in a fast-paced environment
- Ability to work independently and focus and avoid unnecessary distractions while meeting deadlines and priorities
Timeline
Cashier with Customer Service
Libbie Market
01.2020 - 01.2024
Event Specialist Butterfly Live! The exhibit
Lewis Ginter Botanical Gardens
01.2014 - 01.2016
Food Deliverer
Meals on Wheels
01.2008 - 01.2018
Caregiver
01.2002 - 01.2010
Box Office Associate
Theatre Virginia
01.2001 - 01.2003
Bachelors - Biology
George Mason University
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