Gretchen Kita

• Explained firm features and benefits to prospective clients and conducted client status meetings to ensure alignment with client needs
• Referral setup of foreclosures and bankruptcies
• Training of staff in referral area
• Perform day-to-day case management functions, including monitoring of calendared deadlines
• Utilize online court portals, E-file, and Westlaw form builder
• E-filing, electronic case organization, draft affidavits/pleadings, cite recorder’s record
• Facilitated referral setup for foreclosures and bankruptcies to streamline client processes
• Explain the firm's features and benefits to prospective new clients and conduct client status meetings
• Led referral team in achieving set goals through strategic planning and continuous support

• Managed personal injury law cases

• Assisted with civil and criminal law cases at a law firm.
• Managed case files and documentation to ensure accuracy and compliance with legal standards.
• Coordinated schedules and appointments for attorneys, optimizing workflow efficiency.
• Drafted legal correspondence and documents, maintaining consistency in format and style.

• Educated policyholders and claimants on insurance claim process, ensuring understanding of applicable coverage
• Verified estimates, calculated damages, and issued claim payments
• Coordinated the insurance claim process with repair facilities and rental companies
• Coordinated insurance claim process with repair facilities and rental companies, facilitating timely resolutions
• Verified estimates, calculated damages, issued claim payments, ensuring accuracy and compliance with company policies

• Coordinated over 100 in-house and off-site banquet events annually Achieved 300% sales growth resulting in the organization’s largest banquet room expansion
• Negotiated contracts with clients for events of 20-500 guests, ensuring alignment with client needs and expectations
• Managed on-site events and trained staff.
• Coordinated front of house activities, including scheduling and floor management, to optimize service delivery

100 credits toward Bachelors in Political Science