Service-driven professional looking to secure a position, bringing ten-plus years in emergency management, customer service, and the construction industry. Problem-solving skills. Excels at a fast pace and works to complete projects swiftly and efficiently. Self-starter and proven leadership skills and a special talent for building client relationships. Deployed to disasters nationwide. Recognized by Governor Rick Scott for exceptional customer service to victims' families affected by the "Orlando Pulse Mass Shooting."
Hi, I’m
Gretchen Lee
Brooksville,FL
Summary
Overview
13
years of professional experience
1
Certification
Work History
WSP Inspection ServicesWinchester, VA
FEMA Disaster Housing Inspector II
12.2013 - Current
Job overview
- Utilized mapping software to chart locations of inspections.
- Scheduled and inspected six or more properties daily documenting damages from natural disasters.
- Verified proof of occupancy, citizenship, ownership, and insurance
- Examined structural damage, including roof issues, to determine if caused by disaster or preexisting
- Assessed damage to dwelling and overall habitability of homes using ACE field software
- Gathered interior and exterior photos reflective of determination. Uploaded results and sent report to FEMA.
People Ready StaffingTacoma, WA
General Construction Laborer
01.2011 - 03.2024
Job overview
- Excavation Helper : Removed soil, rock, sand, and debris to prepare the construction site. Dug trenches to ensure proper drainage and to meet adjacent contours. Leveled earth to match terrain slope and made necessary repairs to asphalt.
- Grade Tech : Assisted heavy equipment operator in performing tasks such as grading, grade control, and sub-grading. Specialized in land-sloping, which included helping to build asphalt edges. Used tamp equipment to pack dirt. Worked closely with engineers to sample soil. Monitored moisture control to ensure that soil was suitable for construction purposes. Completed duties safely and efficiently despite potential hazards such as active high-voltage electrical lines and grounding wires.
- Maintenance Helper : Performed site maintenance at Withlacoochee Powerplant at various heights and ground levels, while working near energized and de-energized systems. Followed standard operating procedures following OSHA standards and safety measures.
- Pond Liner Technician : Installed Geosynthetic liner and insulation material in the inner surface of pond. Used Submersible pumps to remove water from the pond. Adjusted square footage of the pond by cutting excessive liner and repositioning it. Sandbags were applied to the outer edges to hold the liner in place and aid in sealing.
- Confined Space Attendant and Firewatch : Identified and recorded authorized tradesmen who worked in confined spaces. Monitored work area and assessed potential hazards such as chemical reactions, gas leaks, fires, vapors, and atmospheric conditions. Maintained a log and submitted an end-of-shift daily report, which provided an accurate account of workers' activity in and out of confined spaces to management.
- TWIC Port Worker : Inspected incoming perishables and produce and worked together with the Department of Agriculture. Managed shipping and receiving, loaded and unloaded trucks. Sorted recyclables into their appropriate containers. Deposited materials in chutes and placed them on conveyors. Operated a baler to compress bundles of bales.
David Nelson Construction CompanyPalm Harbor, FL
Construction Project Manager Assistant
02.2023 - 04.2023
Job overview
- Analyzed blueprints and specifications for accuracy before starting construction projects
- Collaborated with architects, engineers, surveyors, inspectors, and other stakeholders through PM software including, Bluebeam Revu and Procure to finish quality projects safely and timely
- Prioritized tasks according to importance to meet deadlines without sacrificing quality
- Created specialized reports outlining each stage of the project's development and submitted them to senior management for review.
- Successfully managed large-scale projects from start to finish, within budget.
- Organized meetings between clients, contractors, engineers, superintendents, and leadership and made necessary modifications during the project's development.
- Recorded minutes and generated new reports weekly
- Conducted regular site visits to assess progress and address any deficiencies or potential risks
- Implemented innovative methods for streamlining processes related to construction projects while maintaining compliance with local regulations.
Education
Hillsborough Community CollegeTampa, FL
Associate of Arts from Engineering
2024
University Overview
Seeking AA Degree. Eleven credit hours until completion.
Certification
- HBI (PACT) National Association of Home Builders
- Asbestos Contractor & Supervisor Training Cert 94110. International Association Heat & Frost Insulators
- OSHA 10 & 30 Construction Safety and Health Certificate
- OSHA Aerial Scissor Lift Training. BCH Mechanical
- DOD AT 1 Level 1 Antiterrorism Awareness Training. JKO
- IS - 100 Introduction to Incident Command System. FEMA
- IS - 102 Preparing for Federal Disaster Operations, FEMA Response Partners. FEMA
- IS - 200 Basic Incident Command System for Initial Response. FEMA
- IS - 700 An Intro to the National Incident Management System. FEMA
- IS - 800 National Response Framework, An Introduction. FEMA
- IS - 815 ABCs of Temporary Emergency Power. FEMA
Community Service
Community Service
American Red Cross
- Damage Assessment Inspector: Conducted risk analysis and determined the nature of a disaster and its impact.
Evaluated existing conditions of vulnerability posing a threat to people, property, services, and
environments. Used results for risk management & development decisions.
- Emergency Operation Center: Inbound/Outbound call center. Assisted Orlando Pulse victim's families affected by the
mass shooting.
- Client Assistant Card Program (CAC): Financial services. Conferred with staff and individuals to determine the needs of
clients and extended services offered
REFERENCES
REFERENCES
Available Upon Request
Timeline
Construction Project Manager Assistant
David Nelson Construction Company
02.2023 - 04.2023
FEMA Disaster Housing Inspector II
WSP Inspection Services
12.2013 - Current
General Construction Laborer
People Ready Staffing
01.2011 - 03.2024
Hillsborough Community College
Associate of Arts from Engineering
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