Desired Job Title
Operations & Administrative ManagerManager office/facilitiesLeasing AgentOffice ManagerWork Type
Full TimeLocation Preference
On-SiteRemoteLocation: Kissimmee, FLOrlando, FLDavenport, FL
Open to relocation: Yes
Open To Work
Gretchen Maldonado Rivera
Work Preference
Summary
Accomplished Operations and Administrative Manager with over 12 years of experience in business operations and project coordination across diverse industries. Expertise in managing multi-million-dollar projects, enhancing operational efficiency, and ensuring compliance. Strong leadership and problem-solving skills facilitate effective team management and foster lasting client relationships. Bilingual in English and Spanish.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Operations & Administrative Manager
Magic Design Corporation
Orlando, USA
01.2025 - Current
- Manage daily operations for a custom architectural fabrication company.
- Oversee invoicing, collections, accounts payable, and receivable processes.
- Prepare estimates, contracts, NTOs, lien releases, and compliance documents.
- Coordinate production schedules, deliveries, and installation timelines.
- Serve as the primary liaison between clients, vendors, and project teams.
- Maintain accurate QuickBooks records and financial transactions.
Manager office/facilities
Bluegreen Vacations
Orlando, USA
09.2019 - 12.2024
- Managed operations for a 70,000+ sq. ft. corporate facility.
- Oversaw a $500K budget and reduced annual operating costs by $20K.
- Led a team of 10 employees, improving productivity and retention.
- Maintained 100% compliance with OSHA and company standards.
- Coordinated maintenance, vendor relationships, and facility improvements.
- Managed procurement, inventory, and operational workflows.
Leasing Agent
Eagle Summit Apartments
Orlando, USA
09.2013 - 12.2017
- Maintained 90%+ occupancy across a 200+ unit residential community.
- Conducted 50+ monthly property tours with a 60% conversion rate.
- Reduced tenant turnover by 20% through improved resident communication.
- Resolved 95% of resident concerns within 48 hours.
- Managed leasing documentation, rent collection, and regulatory compliance.
- Built strong resident relationships to support retention and satisfaction.
Education
Associate of Science - Criminal Justice
Valencia College
Orlando, FLSkills
- Operations Management
- Project Coordination
- Budget Management
- Vendor Management
- Accounts management
- Customer management
- Compliance & Documentation
- Supply Chain Optimization
- Operational Efficiency
- Data management
- QuickBooks
- Microsoft Office Suite
- Team leadership
- Bilingual (English & Spanish)
Certification
- Notary Public Commission issued by the State of Florida
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Languages
Spanish
Native language
English
Advanced (C1)
C1
Timeline
Operations & Administrative Manager
Magic Design Corporation
01.2025 - Current
Manager office/facilities
Bluegreen Vacations
09.2019 - 12.2024
Leasing Agent
Eagle Summit Apartments
09.2013 - 12.2017
Associate of Science - Criminal Justice
Valencia College