Gretchen N. Thompson
Ruston
Summary
I am seeking a company where I can use my experience and education to help the company meet and surpass its goals. And I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities.
Overview
20
20
years of professional experience
Work History
Virtual Administrative Assistant
COMMLINK GLOBAL, INC.
Better Living, Paranaque City
06.2012
- Providing administrative support
- Maintaining office files and confidential records of patients.
- Maintaining records of decisions.
- Calling Dr’s for verification of clinic/ hospital address
- Attending to phone calls and responding to patients’ inquiries
- Making contracts for PCP, SPC Ancillary, updating and confirming all the contracts sent
- Making appointment schedules and reservations
- Performing other related duties as required
- Billing/ Account Payables
- Collecting all bills and progress notes from the Dr’s and filing it before the cut off
- Reminding all the Colo- rectal group regarding the bills
- Collecting and submitting all payables to the management
Medical Biller and Coder
Green Clinic
Ruston, LA
10.2021 - Current
- Rekeying the correct CPT code and ICD10 on the claims.
- Making sure that the claims that sent was correct.
- Sending appeals to the insurance if needed to attest the documents with clinical notes
- Verifying patient’s updated insurance
- Sending claims to insurance with EOB attached
- Tel : (318) 255- 3690
English Specialist (English Tutor)
ACADSOC Online Academic Society
Manila, Philippines
09.2018 - 09.2019
- Taught Chinese kids (from beginners ages 9 and up) and adults basic English and more
Coord, Contract and Billing, CHIP Customer Service
Cardinal Health Philippines, Inc
Bonifacio Global, Taguig City
03.2017 - 02.2018
- Takes care of the reimbursement of the insurance facilities, making plans for the billing procedures.
- Explains the billing procedures and breakup of the bill
- Estimates the payments to be made by the customers.
- +6323174736 / +639176367150
- (Transition from Xerox with same Company)
Customer Care Sr. Assistant
Xerox Business Services Philippines, Inc.
Pasay City
06.2014 - 03.2017
- A customer service assistant is the primary point of contact between a business and its customers.
- If customers want to place an order, find information, get advice, return a purchase or make a complaint, they will invariably talk to a customer service assistant.
- Customer service assistants may work with customers by phone, online or in person
- +6327568510
- (Under Cardinal Health Account)
Customer Care Sr. Assistant
Xerox Business Services Philippines, Inc.
Paranaque, Philippines
06.2014 - 03.2017
- A customer service assistant is the primary point of contact between a business and its customers.
- If customers want to place an order, find information, get advice, return a purchase or make a complaint
- They will invariably talk to a customer service assistant.
- Customer service assistants may work with customers by phone, online or in person
English Specialist (English Tutor)
CNS E-LAMP EDUCATION INC.
Iloilo city
07.2011 - 02.2012
- Taught Korean kids (from beginners ages 4 and up) and adults basic English and more.
HR Assistant/Secretary
Taft Offshore Solutions Inc.
Manila City
03.2007 - 05.2008
- Provided personal administrative support to management and the company through conducting and organizing administrative duties and activities including receiving and handling information.
- Answered and provided employees’ inquiries and requests.
- Operated office equipment.
English Tutor
Metro Korea Learning Centre
Iloilo City
04.2005 - 10.2006
- Taught Korean kids and adults basic English.
Education
Nursing Aide -
Iloilo Doctor’s College
03.2010
Bachelor of Science - Nursing
Colegio de San Agustin
03.2004
Skills
- Invoicing and billing
- Document preparation
- CRM management
- File management
PERSONAL BACKGROUND
Languages Spoken: English, Tagalog
QUALIFICATIONS
- -Honest, trustworthy and innovative.
- -Can easily establish rapport with fellow employees and interfaced well with its management.
- -Dedicated and hardworking with average interpersonal communication skills.
- -Highly organized, motivated and systematic.
PERSONAL BACKGROUND
- Birth Date: October 12, 1984
- Age: 40
- Religion: Christian Baptist
- Civil Status: Married
- Gender: Female
- Availability: As soon as possible
Timeline
Medical Biller and Coder
Green Clinic
10.2021 - Current
English Specialist (English Tutor)
ACADSOC Online Academic Society
09.2018 - 09.2019
Coord, Contract and Billing, CHIP Customer Service
Cardinal Health Philippines, Inc
03.2017 - 02.2018
Customer Care Sr. Assistant
Xerox Business Services Philippines, Inc.
06.2014 - 03.2017
Customer Care Sr. Assistant
Xerox Business Services Philippines, Inc.
06.2014 - 03.2017
Virtual Administrative Assistant
COMMLINK GLOBAL, INC.
06.2012
English Specialist (English Tutor)
CNS E-LAMP EDUCATION INC.
07.2011 - 02.2012
HR Assistant/Secretary
Taft Offshore Solutions Inc.
03.2007 - 05.2008
English Tutor
Metro Korea Learning Centre
04.2005 - 10.2006
Bachelor of Science - Nursing
Colegio de San Agustin
Nursing Aide -
Iloilo Doctor’s College