Gretchen N. Thompson
Ruston
Summary
I am seeking a company where I can use my experience and education to help the company meet and surpass its goals. And I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities.
Overview
20
20
years of professional experience
Work History
Virtual Administrative Assistant
COMMLINK GLOBAL, INC.
06.2012
- Providing administrative support
- Maintaining office files and confidential records of patients.
- Maintaining records of decisions.
- Calling Dr’s for verification of clinic/ hospital address
- Attending to phone calls and responding to patients’ inquiries
- Making contracts for PCP, SPC Ancillary, updating and confirming all the contracts sent
- Making appointment schedules and reservations
- Performing other related duties as required
- Billing/ Account Payables
- Collecting all bills and progress notes from the Dr’s and filing it before the cut off
- Reminding all the Colo- rectal group regarding the bills
- Collecting and submitting all payables to the management
Medical Biller and Coder
Green Clinic
10.2021 - Current
- Rekeying the correct CPT code and ICD10 on the claims.
- Making sure that the claims that sent was correct.
- Sending appeals to the insurance if needed to attest the documents with clinical notes
- Verifying patient’s updated insurance
- Sending claims to insurance with EOB attached
- Tel : (318) 255- 3690
English Specialist (English Tutor)
ACADSOC Online Academic Society
09.2018 - 09.2019
- Taught Chinese kids (from beginners ages 9 and up) and adults basic English and more
Coord, Contract and Billing, CHIP Customer Service
Cardinal Health Philippines, Inc
03.2017 - 02.2018
- Takes care of the reimbursement of the insurance facilities, making plans for the billing procedures.
- Explains the billing procedures and breakup of the bill
- Estimates the payments to be made by the customers.
- +6323174736 / +639176367150
- (Transition from Xerox with same Company)
Customer Care Sr. Assistant
Xerox Business Services Philippines, Inc.
06.2014 - 03.2017
- A customer service assistant is the primary point of contact between a business and its customers.
- If customers want to place an order, find information, get advice, return a purchase or make a complaint, they will invariably talk to a customer service assistant.
- Customer service assistants may work with customers by phone, online or in person
- +6327568510
- (Under Cardinal Health Account)
Customer Care Sr. Assistant
Xerox Business Services Philippines, Inc.
06.2014 - 03.2017
- A customer service assistant is the primary point of contact between a business and its customers.
- If customers want to place an order, find information, get advice, return a purchase or make a complaint
- They will invariably talk to a customer service assistant.
- Customer service assistants may work with customers by phone, online or in person
English Specialist (English Tutor)
CNS E-LAMP EDUCATION INC.
07.2011 - 02.2012
- Taught Korean kids (from beginners ages 4 and up) and adults basic English and more.
HR Assistant/Secretary
Taft Offshore Solutions Inc.
03.2007 - 05.2008
- Provided personal administrative support to management and the company through conducting and organizing administrative duties and activities including receiving and handling information.
- Answered and provided employees’ inquiries and requests.
- Operated office equipment.
English Tutor
Metro Korea Learning Centre
04.2005 - 10.2006
- Taught Korean kids and adults basic English.
Education
Nursing Aide -
Iloilo Doctor’s College
03.2010
Bachelor of Science - Nursing
Colegio de San Agustin
03.2004
Skills
- Invoicing and billing
- Document preparation
- CRM management
- File management
PERSONAL BACKGROUND
Languages Spoken: English, Tagalog
QUALIFICATIONS
- -Honest, trustworthy and innovative.
- -Can easily establish rapport with fellow employees and interfaced well with its management.
- -Dedicated and hardworking with average interpersonal communication skills.
- -Highly organized, motivated and systematic.
PERSONAL BACKGROUND
- Birth Date: October 12, 1984
- Age: 40
- Religion: Christian Baptist
- Civil Status: Married
- Gender: Female
- Availability: As soon as possible
Timeline
Medical Biller and Coder
Green Clinic
10.2021 - Current
English Specialist (English Tutor)
ACADSOC Online Academic Society
09.2018 - 09.2019
Coord, Contract and Billing, CHIP Customer Service
Cardinal Health Philippines, Inc
03.2017 - 02.2018
Customer Care Sr. Assistant
Xerox Business Services Philippines, Inc.
06.2014 - 03.2017
Customer Care Sr. Assistant
Xerox Business Services Philippines, Inc.
06.2014 - 03.2017
Virtual Administrative Assistant
COMMLINK GLOBAL, INC.
06.2012
English Specialist (English Tutor)
CNS E-LAMP EDUCATION INC.
07.2011 - 02.2012
HR Assistant/Secretary
Taft Offshore Solutions Inc.
03.2007 - 05.2008
English Tutor
Metro Korea Learning Centre
04.2005 - 10.2006
Bachelor of Science - Nursing
Colegio de San Agustin
Nursing Aide -
Iloilo Doctor’s College
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