Gretchen Peterson
Calera,AL
Summary
In working as a provider for the Department of Children’s Services in Indiana as a Home Base Caseworker and Home-Based Counselor for four years as well as being a Family Case Manager in Assessments as well as Permanency through the Indiana Department of Children’s Services. I have found the importance of being thorough and being efficient by means of being brief and concise when working of those of Diversity. Importance of being fact based with exceptional documentation being a necessity. Willing to relocate although, I am equipped to work remotely given the opportunity.
Overview
7
7
years of professional experience
Work History
Home Based Caseworker
Home Based Services
Ireland
12.2020 - Current
- Provide Therapeutic Crisis Intervention.
- Work directly with clients, DCS Agencies and Courts.
- Perform daily, weekly and monthly reports.
- Create Treatment Plans for each case (16 cases plus including multiple levels of services).
- Ensure and assist that client is complying with policies and procedures.
- Supervised visits, monitored visits, Community Resourcing, Fatherhood Engagement, Home Base Care Needs.
- Maintain a 65%/35% billable ratio with minimum of 25 hours face to face hours with client in addition as well as training of New Hires and pre-employment ride along.
- Background checks, obtain documentation (medical, police and school records)
- Create Safety plans for family and monitor compliance
- Performs needs assessments to determine treatment options for families and children evaluated to be abused/neglected or referred by law enforcement, other social service agencies or schools as a possible in need of services (Informal Adjustments or CHINS).
- Rotation of being on call two to three times per month for 24-hour increments.
- Perform CFTM with families, FCM's and families formal and informal supports.
Family Case Manager
Department of Children’s Services
Indiana
04.2019 - 12.2020
- Investigate allegations called into the hotline within required time frame.
- Work directly with clients, schools, DCS Providers and Courts.
- Perform daily, weekly, and monthly reports for DCS and Courts.
- Perform background checks, obtain documentation (medical, police and school records)
- Create Safety plans for family and monitor compliance
- Performs needs assessments to determine treatment options for families and children evaluated to be abused/neglected or referred by law enforcement, other social service agencies or schools as a possible in need of services (Informal Adjustments or CHINS).
- Rotation of being on call two to three times per month for 24-hour increments.
- Perform CFTM with families, FCM's and families formal and informal supports.
Education
Master of Criminal Justice - undefined
South College of Knoxville
Knoxville, TN09.2020
Bachelor of Criminal Justice - undefined
South College of Knoxville
Knoxville, TN09.2016
Skills
Certified CPR All ages/AED/First Aid Instructor
Certified Kids Safe Car Seat Technician
Motivational Interviewing Skills
Substance Abuse Mentor and Peer Coach Counselor
Field Staff Trainer/New Hire Trainer-Policies, Procedures and Requirements
Safe Kids National Car Seat Technician
COMMUNICATION
- Over 20 years of collections and clerical experience
- Excellent customer service
- Diverse in social interactions with empathy
- Prompt, brief, prompt, and concise communication
LEADERSHIP
- Supervisory and managerial experience
- Family Counselor/Crisis Prevention/Safety Plans
- Court Testimony-DCS cases
- Assists in all facets of daily operations
- Training new staff in various job duties
- Field Trainer
- CPR Certified
- Trained in Therapeutic Crisis Intervention
- Motivational Interviewing
Timeline
Home Based Caseworker
Home Based Services
12.2020 - Current
Family Case Manager
Department of Children’s Services
04.2019 - 12.2020
Master of Criminal Justice - undefined
South College of Knoxville
Bachelor of Criminal Justice - undefined
South College of Knoxville