Gretchen Sherrill
Virginia Beach,VA
Summary
Compassionate and highly experienced mental health professional with 15+ years in clinical counseling, case management, and behavioral health leadership. Known for effective team collaboration and achieving measurable results. Adaptable to changing needs with robust communication and organizational skills. Reliable and focused on delivering high-quality outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lead Care Coordinator
Magellan Health / Molina Healthcare
12.2017 - Current
- Provide combined field-based and telephonic case management for Medicaid members with behavioral health needs.
- Conduct assessments and develop care plans using a person-centered approach; address barriers and connect members to short- and long-term services.
- Act as liaison between members, providers, and the healthcare system to improve access and engagement.Serve in a sub-leadership role to support regional management by onboarding and coaching new hires, training staff, monitoring compliance, and implementing programs across Tidewater and Central Virginia.
- Used company software and databases to maintain records of services performed and patient conditions.
Mental Health Specialist (Part-Time)
ForKids
04.2017 - 12.2017
- Supported adults and children in transitional housing with mental health assessments, crisis support, and referrals.
- Collaborated with local providers to ensure trauma-informed, community-based service delivery for individuals impacted by homelessness and poverty.
- Registered Mental Health Counselor
Therapist Intern
Puzzle Peace Counseling
01.2015 - 06.2016
- Provided therapy to clients across the lifespan including children, adolescents, and adults.
- Treated a range of issues including developmental disabilities (Autism), mood and personality disorders, PTSD, family conflict, and anger management.
- Contributed to a positive therapeutic environment through empathetic listening and non-judgmental support for clients'' emotional experiences.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of mental health counseling.
Independent Waiver Support Coordinator
Area Support Coordination
12.2008 - 06.2016
- Managed case coordination for 45+ individuals with developmental and intellectual disabilities (Autism, Down Syndrome, Cerebral Palsy, Prader-Willi, TBI, and others).
- Oversaw all aspects of care planning, service authorization, provider collaboration, and administrative compliance as a sole Medicaid provider.
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Advocated for client independence and quality of life in family homes, group homes, and supported living environments.
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for ACHA audit purposes.
Mental Health Counseling Intern
Mandarin Counseling and Wellness Center
04.2012 - 03.2013
- Delivered supervised counseling services to individuals, couples, and families in private practice.
- Conducted thorough assessments to identify client needs, leading to more targeted interventions and improved outcomes.Treated clients with PTSD, Bipolar Disorder, Dissociative Identity Disorder, and other mental health conditions.
- Contributed to the improvement of clinical services by participating in supervision sessions and incorporating feedback from supervisors into practice.
Education
M.S. - Human Services, Mental Health Counseling Specialization
Capella University
B.A. - Psychology
Southern New Hampshire University
Skills
- Behavioral health case management
- Medicaid waiver support services
- Treatment planning and service referrals
- Crisis intervention
- Resource navigation and service access
- Staff training and development
- Compliance monitoring
- Program implementation and improvement
- Mentorship and onboarding
- Cross-regional team support
- Organizational skills
Certification
- Resident in Counseling – State of Virginia
- License #0704016436
Timeline
Lead Care Coordinator
Magellan Health / Molina Healthcare
12.2017 - Current
Mental Health Specialist (Part-Time)
ForKids
04.2017 - 12.2017
Therapist Intern
Puzzle Peace Counseling
01.2015 - 06.2016
Mental Health Counseling Intern
Mandarin Counseling and Wellness Center
04.2012 - 03.2013
Independent Waiver Support Coordinator
Area Support Coordination
12.2008 - 06.2016
B.A. - Psychology
Southern New Hampshire University
M.S. - Human Services, Mental Health Counseling Specialization
Capella University
Similar Profiles
Shannon HeadyShannon Heady
Health Services Manager at Magellan/Molina Complete Care of VirginiHealth Services Manager at Magellan/Molina Complete Care of Virgini
Kelly RayKelly Ray
Vice President of Account Management II at Magellan Healthcare/ Evolent HealthVice President of Account Management II at Magellan Healthcare/ Evolent Health
Rina Lorena Lora MesseguerRina Lorena Lora Messeguer
Prior Authorization Coordinator at Passport Health Plan by Molina HealthcarePrior Authorization Coordinator at Passport Health Plan by Molina Healthcare
Jackelyne MagloireJackelyne Magloire
Cafeteria Assistant at Virginia Beach City Public SchoolsCafeteria Assistant at Virginia Beach City Public Schools
Keyon WilliamsKeyon Williams
Medical Equipment Technician at Adapt HealthMedical Equipment Technician at Adapt Health