Gretchen Verhaar
Vestaburg
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
19
19
years of professional experience
Work History
Administrative Assistent
Vestaburg Community Schools
06.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Working with all different ages of students.
Paraprofessional
Alma Middle School
02.2017 - 06.2020
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
Hairstylist
BoRics
11.2013 - 02.2016
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Resolved client issues or concerns promptly and professionally, maintaining the salon''s reputation for excellent customer service.
- Managed staff scheduling to maintain adequate coverage during peak business hours without sacrificing quality or efficiency.
Beauty Instructor
MJ Murphy Beauty College
04.2006 - 11.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Teaching the study of cosmetology in the classroom and on the clinic floor.
Education
Cosmetology Instructor - Cosmetology
MJ. Murphy Beauty College
Mt. Pleasant MI04-2006
Skills
- Microsoft Office
- Customer service
- Time management
- File management
- Data entry
- Team collaboration
- Scheduling support
- Strong problem solver
- Office management
- Professional communication
Timeline
Administrative Assistent
Vestaburg Community Schools
06.2020 - Current
Paraprofessional
Alma Middle School
02.2017 - 06.2020
Hairstylist
BoRics
11.2013 - 02.2016
Beauty Instructor
MJ Murphy Beauty College
04.2006 - 11.2013
Cosmetology Instructor - Cosmetology
MJ. Murphy Beauty College
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