Grethelle Subingsubing
Independence,MO
Summary
Dedicated and compassionate Registered Nurse with clinical experiences in direct patient care and high acuity situations. Possess knowledge in various cardiac procedures and diagnosis. Worked closely with heart failure patient population which honed my critical thinking judgement and interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Nurse
University Of Kansas Health System
02.2023 - Current
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Patient Care Associate
Mosaic Life Care Medical Center
07.2021 - 01.2023
- Demonstrated proficiency in various medical equipment usage such as EKG machines, blood glucose monitors, and IV pumps as required for specific patient treatments.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Performed patient mobility services by turning, lifting, moving and repositioning patients.
- Expedited response times to critical situations by swiftly recognizing changes in patient conditions and alerting appropriate medical personnel when necessary.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Promoted a safe and clean environment through strict adherence to infection control protocols and regular room sanitation.
Call Center Representative
Alorica
09.2019 - 07.2021
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
- Trained new personnel regarding company operations, policies and services.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Exceeded monthly performance metrics consistently, contributing to the success of the call center operations.
- Educated customers about billing, payment processing and support policies and procedures.
Education
Bachelor - Nursing
Missouri Western State University
Saint Joseph, MO12.2022
Skills
- Medication and IV administration
- Telemetry monitoring
- Performing EKGs
- Direct Patient Care
- Patient Assessments
- Documentation and Charting
- Strong Clinical Judgment
- Patient education and counseling
- Vaccine administration
- Fluent in Tagalog
Certification
- Registered Nurse License (RN) - State Board of Nursing.
Timeline
Registered Nurse
University Of Kansas Health System
02.2023 - Current
Patient Care Associate
Mosaic Life Care Medical Center
07.2021 - 01.2023
Call Center Representative
Alorica
09.2019 - 07.2021
Bachelor - Nursing
Missouri Western State University
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