Gretta Palmer
ANADARKO,OK
Summary
Experienced Recruiter and Account Manager. Exceptional in customer service and building strong relationships. Strong work ethic and adaptability. Goal oriented, with a positive mindset towards all tasks and responsibilities.
Overview
4
4
years of professional experience
Work History
Recruiter
National Assemblers, Inc.
07.2022 - 01.2024
- Utilized various sourcing tools, placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Operated and maintained applicant tracking and candidate management systems.
- Coordinated schedules to arrange management interviews with applicants.
- Completed onboarding, background checks, and orientation of new hires
- Managed multiple high-volume requisitions
Account Manager
National Assemblers Inc.
12.2020 - 07.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a high volume of accounts, always ensuring timely communication and effective problem resolution.
- Contacted clients daily to access their needs and schedule service
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Oversaw scheduling of multiple Technicians to ensure our customers needs were being met.
Assistant Manager
Security Finance
12.2019 - 12.2020
- Managed opening and closing procedures
- Efficiently processed loans, gathered customers information, and strictly followed policy and procedures
- Monitored cash intake and deposit records
- Maintained customer satisfaction by addressing customer needs and resolving any concerns
- Received payments via cash, check, credit cards, and automatic debits and issued receipts, refunds, credits or change due to customers
Education
Associate of Applied Science - Occupational Therapy Assistant
Redlands Community College
El Reno, OK2024
High School Diploma -
Anadarko High School
Anadarko, OK2007
Skills
- 10 years experience in customer service
- Time Management
- Applicant Interviews
- Onboarding
- Online Job Boards
- Administrative Skills
- Candidate Sourcing
- Flexible & Adaptable
Timeline
Recruiter
National Assemblers, Inc.
07.2022 - 01.2024
Account Manager
National Assemblers Inc.
12.2020 - 07.2022
Assistant Manager
Security Finance
12.2019 - 12.2020
Associate of Applied Science - Occupational Therapy Assistant
Redlands Community College
High School Diploma -
Anadarko High School
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