Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gretta Schafer

McPherson,KS

Summary

Dynamic Loan Processor with a proven track record at MKCU, excelling in data entry and regulatory compliance. Recognized for enhancing loan processing efficiency and fostering teamwork. Adept at verifying information and delivering exceptional customer service, ensuring a seamless experience for clients while maintaining meticulous attention to detail.

Overview

3
3
years of professional experience

Work History

Loan Processor

MKCU
05.2024 - 03.2025
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
  • Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Promoted a positive work environment through effective communication skills and teamwork initiatives.
  • Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
  • Improved loan processing efficiency by streamlining documentation and communication procedures.

Sales Associates

Autozone
09.2023 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Receptionist

McPherson Museum
02.2022 - 11.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

Highschool Diploma -

McPherson Learning Center
McPherson Kansas

Skills

  • Data entry
  • Teamwork and collaboration
  • Information verification
  • Regulatory compliance
  • Attention to detail
  • Dedicated work ethic
  • Documentation
  • Customer service
  • Proficient in software
  • Communication

Timeline

Loan Processor

MKCU
05.2024 - 03.2025

Sales Associates

Autozone
09.2023 - 11.2023

Receptionist

McPherson Museum
02.2022 - 11.2022

Highschool Diploma -

McPherson Learning Center

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Gretta Schafer