Grey Hagman
Mission Viejo,CA
Summary
High-energy and hard-working employee with consistent experience in customer service at Harpoon Henry's and other fast-food establishments. Proven ability to satisfy guests and deal with complaints while maintaining a positive and professional attitude, as well as a strong work ethic, and a desire to help other team members in need. Experience taking payments, as well as high-volume sales, while maintaining quality service.
Overview
4
4
years of professional experience
Work History
Server/Busser
Harpoon Henry's Seafood Restaurant
Dana Point, California
11.2023 - 08.2025
- Provided excellent customer service during high-volume dining hours.
- Handled customer inquiries and resolved concerns efficiently, with a smile.
- Assisted in training new servers on restaurant procedures.
- Upsold menu items to enhance guest experience and satisfaction.
- Managed payment processing using point-of-sale system effectively.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Maintained cleanliness and organization of dining area and tables.
Cashier
The Habit Burger Grill
Mission Viejo, CA
10.2021 - 11.2023
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with menu selections and answered questions about ingredients.
- Handled cash, credit, and gift card transactions accurately and securely.
- Followed health and safety regulations while preparing food for customers.
- Participated in training sessions to learn company policies and procedures effectively.
- Performed other duties as assigned by management.
Cashier
Blaze Pizza
Mission Viejo, CA
06.2021 - 10.2021
- Processed customer transactions using cash register and point-of-sale systems.
- Maintained cleanliness and organization of the cashier area and dining space.
- Handled customer inquiries and resolved issues efficiently and courteously.
- Monitored inventory levels of condiments and supplies at the front counter.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Some College (No Degree) -
Saddleback College
Mission Viejo, CASkills
- Customer service
- Team collaboration
- Strong work ethic
- Effective communication
- Sales techniques
- Payment processing
- Safe food handling
References
Rosalia Cid
General Manager - Habit Burger Grill
Phone Number - 949-395-6963
Email - Rosaliacid1@hotmail.com
Relationship - Former Manager
Gina Lanis
Server Manager - Harpoon Henry's Seafood Restaurant
Phone - 949-292-2115
Email - Ginalanis@gmail.com
Relationship - Former Manager
Timeline
Server/Busser
Harpoon Henry's Seafood Restaurant
11.2023 - 08.2025
Cashier
The Habit Burger Grill
10.2021 - 11.2023
Cashier
Blaze Pizza
06.2021 - 10.2021
Some College (No Degree) -
Saddleback College
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