A dedicated and driven individual seeking opportunities in business management to utilize acquired skills and experience for professional growth and contribution to organizational success.
Overview
5
5
years of professional experience
Work History
Caddy
Kinloch Golf Club
09.2020 - Current
Providing professional and attentive service to golfers, ensuring an enjoyable and memorable experience
Assisting golfers with equipment, course navigation, and other needs during rounds
Demonstrating strong interpersonal skills in building rapport with hundreds of members and guests.
Maintained high standards of professionalism by adhering to company policies regarding punctuality, uniform appearance, and respectful interactions with golfers and staff.
Developed strong relationships with club members to foster loyalty and enhance member experience at the facility.
Excellent communication skills, both verbal and written.
Demonstrated adaptability in accommodating various golfer skill levels, preferences, and communication styles to provide a tailored caddy experience.
Pro Shop Manager
Hanover Golf Club
10.2018 - 06.2019
Demonstrated exceptional organizational and leadership skills in managing day-to-day operations of the pro shop
Provided excellent customer service, addressing inquiries and resolving issues promptly to ensure customer satisfaction
Managed inventory, including ordering, receiving, and maintaining stock levels to meet customer demand
Collaborated with team members to develop and implement strategies to enhance sales and profitability.
Trained new employees on shop procedures, product knowledge, and sales techniques for consistent service excellence.
Improved customer satisfaction by providing personalized assistance and product recommendations.
Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor of Business Management - Business Administration And Management
Randolph-Macon College
Ashland, VA
05.2024
High School Diploma -
Hanover High School
Mechanicsville, VA
06.2020
Skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Strong interpersonal and communication skills
Excellent organizational and time management abilities
Customer service-oriented mindset
Leadership and teamwork skills developed through various roles and activities
Strategic Planning
Presentations
Activities
High School Golf Captain, Hanover High School
Played Golf at Randolph-Macon College
Social and Recruitment Chair, Kappa Alpha Order Fraternity, Randolph-Macon College
References
Available upon request
Timeline
Caddy
Kinloch Golf Club
09.2020 - Current
Pro Shop Manager
Hanover Golf Club
10.2018 - 06.2019
Bachelor of Business Management - Business Administration And Management
Randolph-Macon College
High School Diploma -
Hanover High School
Similar Profiles
Christopher CoxChristopher Cox
Cart Boy/Caddy/Valet at Kinloch Golf ClubCart Boy/Caddy/Valet at Kinloch Golf Club