Greystone Sazo-Hernandez
Marlborough,MA
Summary
Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Learning to adapt in new environments, and with a new team. Offering great people skills and and an upbeat attitude.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Team Member
Raising Cane's
04.2023 - 08.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Expedited food preparation processes by efficiently assembling orders according to established guidelines.
- Supported great dining and meal experiences for guests.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Crew Member
McDonald's
06.2022 - 02.2023
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma -
Marlborough High School
Marlborough, MA06.2024
Skills
- Cleaning and sanitation
- Food Running
- Initiative-taking
- Integrity and Honesty
- Time Management
- Heavy Lifting
- Safety
- Multitasking and Organization
- Team Player
Certification
- EMT - Certified Emergency Medical Technician
- CDC Heads Up
- FEMA IS-100: Introduction To Incident Command System
- FEMA IS-144.A: Tert Basic Course
- FEMA IS-200: Basic Incident Command System For Initial Response
- IS-700.B: An Introduction To The National Incident Management System
- IS-800.D: National Response Framework, An Introduction
Languages
Spanish
Native or Bilingual
Timeline
Crew Team Member
Raising Cane's
04.2023 - 08.2023
Crew Member
McDonald's
06.2022 - 02.2023
High School Diploma -
Marlborough High School
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