Gricel Cardenas
Minneapolis,MN
Overview
15
15
years of professional experience
Work History
Independent Contractor
Self Employed
11.2017 - Current
- Deliver logistic and same day grocery/food orders while maintaining high levels of customer satisfaction
- Ability to self-start and effectively use time, manage mobile application functions, and troubleshoot as necessary
Bilingual Health Guide
Blue Cross Blue Shield of Minnesota
08.2011 - 04.2016
- Answer plan inquiries via incoming service center calls, educated and service as member advocate
- Managed variety of software systems across multiple large group, small group and State of Minnesota plans
Teller
Wells Fargo Bank
10.2010 - 06.2011
- Assisted member with banking needs, while maintaining excellent customer service ratings
- Performed basic teller tasks including money handling, balancing transactions and sales
Customer Account Executive
Comcast Corporation
07.2009 - 10.2010
- Built rapport with customers to troubleshoot and assist with technical support
- Effectively assisted customers with billing inquiries
Education
High School Diploma -
Von Steuben Metropolitan Science Center
Chicago, IL06.2002
Bachelor of Arts - Psychology
University of Minnesota- Twin Cities
Minneapolis, MN 05-2025
Skills
- Advanced computer skills, Microsoft Office and Google Suite proficiency
- Bilingual- Spanish, Native Speaker
- American Sign Language Student
- Responsible and dependable
- Excellent time management skills
- Excellent customer service and troubleshooting skills
Affiliations
- Washburn Arts Council Co-Chair August 2023-Present
- Wasburn Arts Council Secretary August 2022-Present
- Previous volunteer experience with American Red Cross, Second Harvest, and Habitat for Humanity.
Timeline
Independent Contractor
Self Employed
11.2017 - Current
Bilingual Health Guide
Blue Cross Blue Shield of Minnesota
08.2011 - 04.2016
Teller
Wells Fargo Bank
10.2010 - 06.2011
Customer Account Executive
Comcast Corporation
07.2009 - 10.2010
High School Diploma -
Von Steuben Metropolitan Science Center
Bachelor of Arts - Psychology
University of Minnesota- Twin Cities