Gricel Herrera
Fayetteville,AR
Summary
Dynamic Building Manager with a proven track record at Pritchard Industries, excelling in property maintenance and safety oversight. Expert in coordinating repairs and enhancing tenant satisfaction through effective communication and conflict resolution. Committed to continuous improvement, implementing process enhancements that boosted operational efficiency and ensured compliance with safety standards.
Overview
2026
2026
years of professional experience
Work History
Building Manager
Pritchard Industries
Bentonville, AR
2023 - Current
- Oversaw daily facility operations, ensuring adherence to cleanliness and safety standards.
- Facilitated maintenance operations by coordinating repair schedules and tracking work orders.
- Mastered building management software to enhance monitoring of occupancy and space utilization.
- Executed routine inspections to assess maintenance requirements and ensure tenant satisfaction.
- Participated in training sessions to enhance expertise in property management best practices.
- Executed regular property inspections to ensure optimal maintenance and safety standards.
- Implemented and enforced safety protocols throughout the building to enhance workplace safety.
- Oversaw and coordinated scheduling of contract workers for building maintenance and upgrades.
Outbound Team Leader
Karcher
Fayetteville, AR
2020 - 04.2023
- Led outbound operations, ensuring timely dispatch of products and adherence to safety protocols.
- Trained and mentored team members, fostering a culture of continuous improvement and teamwork.
- Implemented process enhancements, resulting in increased efficiency and reduced operational delays.
- Coordinated logistics with various departments to optimize inventory management and order fulfillment.
- Developed training materials for new hires, streamlining onboarding processes for outbound staff.
- Resolved customer inquiries related to order status, enhancing customer satisfaction through effective communication.
- Oversaw daily operations, ensuring efficient resource allocation for optimal workflow management within the outbound team setting.
- Improved shipment accuracy using quality control checks before dispatching items to customers.
- Coordinated logistics activities such as shipping schedules, route planning, carrier selection and negotiation.
- Assisted upper management in developing goals, budgets, and performance metrics for the outbound team.
Education
High School Diploma - High School.diploma
Lowry High School
Winnemucca, NVSkills
Building inspections
Property maintenance
Grounds maintenance
Coordinating repairs
Maintenance planning
Equipment operations
Overseeing building security
Window cleaning
Customer service and support
Project coordination
Supply control
Conflict handling
Operations management
Attention to detail
Conflict resolution
Coaching and mentoring
Performance improvement
Quality control
Complaint resolution
Workplace safety
Languages
Spanish
Native or Bilingual
Timeline
Building Manager
Pritchard Industries
2023 - Current
Outbound Team Leader
Karcher
2020 - 04.2023
High School Diploma - High School.diploma
Lowry High School