Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Timeline
Hi, I’m

Griffin Clapp

Relationship Manager
Chester, NJ,NJ
Griffin Clapp

Summary

Motivated individual with experience in relationship management and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Detail-oriented and dependable professional with success at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
years of professional experience

Work History

CrossCountry Mortgage, LLC
Cranford, NJ

Mortgage Consultant
02.2021 - Current

Job overview

  • Develop network of referral partners to source new mortgage loan opportunities.
  • Analyze potential risks and evaluate loan products to identify suitable options for customers.
  • Analyze loan applications and credit reports to determine loan eligibility and risk level.
  • Created strategies to develop and expand existing customer sales to increase annual sales.

Weichert Financial Services

Mortgage Advisor
07.2020 - 02.2021

Job overview

  • Build relationships with office manager and Real Estate Agents
  • Proactively identified solutions for customers experiencing credit issues.
  • Daily engagement of Realtors, office management, and customers

PNC Mortgage
Fords, NJ

Mortgage Loan Officer
04.2014 - 06.2020

Job overview

  • Work within PNC enterprise to deliver customers full range of products and services
  • Engage in marketing strategies and promotional activities to attract and develop new business
  • Analyze and mitigate risk through knowledge of agency guidelines and internal credit policies

Wells Fargo Home Mortgage
Somerville, NJ

Retail Mortgage Supervisor
09.2003 - 02.2014

Job overview

  • Responsible for directing and managing sales activities of group of residential Home Mortgage Consultant
  • Prospect, recruit, and interview candidates for Home Mortgage Consultant position
  • Develop and expand knowledge of company products, policies and procedures, and underwriting requirement
  • Successfully manage top builder account in NJ

Education

University of North Dakota
Grand Forks, ND

Bachelor of Science from Marketing & Entrepreneurship

University Overview

  • Study Abroad: Athens, Greece - Business
  • Phi Delta Theta - VP

Licenses & Certifications

University Overview

NMLS # 403827

Skills

  • Relationship Management
  • Credit & Risk Analysis
  • High-Performance Sales
  • Interpersonal Communication
  • Customer Satisfaction
  • Conceptual Skills

Additional Information

  • PNC Market All-Star (2019)
  • Wells Fargo National Outstanding Sales Award (2014)
  • Wells Fargo Sales & Service Excellence Award (2009 - 2014)

Interests

  • Youth Sports Coach
  • Travel
  • Sports
  • Cooking
  • Reading
  • Gardening
  • Hiking

Timeline

Mortgage Consultant

CrossCountry Mortgage, LLC
02.2021 - Current

Mortgage Advisor

Weichert Financial Services
07.2020 - 02.2021

Mortgage Loan Officer

PNC Mortgage
04.2014 - 06.2020

Retail Mortgage Supervisor

Wells Fargo Home Mortgage
09.2003 - 02.2014

University of North Dakota

Bachelor of Science from Marketing & Entrepreneurship

Licenses & Certifications

Griffin ClappRelationship Manager