Bill Winter
Highland Village
Summary
Accomplished Mortgage Consultant with over 14 years of top-tier performance at First United Bank, demonstrating exceptional customer relationship and real estate knowledge. Excelled in loan origination and residential mortgage lending regulations, achieving significant client satisfaction and repeat business through expert portfolio management and personalized service. Proven track record in relationship building and management, enhancing business opportunities and client trust.
Overview
38
38
years of professional experience
Work History
Mortgage Consultant
First United Bank
02.2010 - Current
- Been in the Top Performer Club 14 years straight
- Assisted clients in improving credit scores, enabling access to better loan options and interest rates.
- Provided exceptional customer service throughout the entire mortgage process, resulting in repeat business and client referrals.
- Enhanced client satisfaction by providing personalized mortgage consultations and addressing their individual needs.
Mortgage Consultant
BB&T Bank
08.2009 - 02.2010
- Developed strong relationships with real estate agents, fostering referrals and expanding business opportunities.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Mortgage Consultant
Colonial Bank
02.2009 - 08.2009
- Developed strong relationships with real estate agents, fostering referrals and expanding business opportunities.
- Continuously updated knowledge of market trends and lending guidelines, staying ahead in the competitive mortgage industry.
Mortgage Consultant
Executive Home Mortgage
02.2005 - 02.2009
- Originated mortgage loans as a broker
- Assisted clients in improving credit scores, enabling access to better loan options and interest rates.
Branch Manager/Mortgage Consultant
American Westen/Jeffeson Mortgage
11.1994 - 02.2005
- Originated mortgage loans
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Mortgage Loan Consultant
Norwest Bank
06.1994 - 11.1994
- Consistently exceeded monthly sales targets by effectively managing a pipeline of mortgage applications and maintaining strong client relationships.
- Streamlined the mortgage application process for clients by providing clear guidance on required documentation and submission procedures.
- Analyzed client credit histories to identify areas for improvement, providing tailored recommendations that increased the likelihood of mortgage approval success.
Sales Manager
Standard Pacific Homes
05.1993 - 06.1994
- Developed sub-division, coordinated construction and design
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
Custom Home Builder
Heatherwood Custom Homes
05.1992 - 05.1993
- Oversaw quality control efforts during all stages of construction, addressing any issues promptly to maintain high standards of craftsmanship.
- Coordinated permitting processes with local authorities, ensuring all necessary approvals were obtained before commencing construction activities.
- Conducted thorough site evaluations to determine feasibility and suitability for custom home construction projects.
- Exhibited strong leadership qualities by effectively delegating tasks among team members, resulting in increased efficiency and a cohesive work environment.
Sales Consultant
David Weekley Homes
04.1991 - 05.1992
- Provided sales and customer service assistance to walk-in traffic
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Sales Consultant
Perry Homes
09.1987 - 04.1991
- New home sales
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Evaluated performance against goals and implemented appropriate development plans.
Sales Consultant
Gemcraft Homes
12.1986 - 12.1986
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
Education
Bachelor of Arts - Major: Psychology Minor: Economics/Finance
North Texas State
Denton, TX05.1976
No Degree - Oceangraphic Research/Search & Rescue
UNITED STATES COAST GUARD
Long Beach, CA Governors Is, NYC St. Petersburg FL06.1972
High School Diploma -
Richardson High School
Richardson, TX06.1968
Skills
- Customer Relationship
- Real estate knowledge
- Loan Origination
- Portfolio Management
- Residential mortgage lending regulations
- Licensed Mortgage Loan Originator
- Underwriting knowledge
- Relationship selling
- Customer Service
- Relationship building and management
- Banking
- Document Review
Timeline
Mortgage Consultant
First United Bank
02.2010 - Current
Mortgage Consultant
BB&T Bank
08.2009 - 02.2010
Mortgage Consultant
Colonial Bank
02.2009 - 08.2009
Mortgage Consultant
Executive Home Mortgage
02.2005 - 02.2009
Branch Manager/Mortgage Consultant
American Westen/Jeffeson Mortgage
11.1994 - 02.2005
Mortgage Loan Consultant
Norwest Bank
06.1994 - 11.1994
Sales Manager
Standard Pacific Homes
05.1993 - 06.1994
Custom Home Builder
Heatherwood Custom Homes
05.1992 - 05.1993
Sales Consultant
David Weekley Homes
04.1991 - 05.1992
Sales Consultant
Perry Homes
09.1987 - 04.1991
Sales Consultant
Gemcraft Homes
12.1986 - 12.1986
Bachelor of Arts - Major: Psychology Minor: Economics/Finance
North Texas State
No Degree - Oceangraphic Research/Search & Rescue
UNITED STATES COAST GUARD
High School Diploma -
Richardson High School
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