Shelley Covington
Woodinville,WA
Summary
Accomplished Mortgage Consultant with a proven track record at multiple employers, enhancing loan processing efficiency and expanding business through strategic relationship building. Expert in financial advising and real estate knowledge, I excel in teamwork and communication, significantly increasing referral rates without compromising service quality.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Mortgage Consultant
Penrith Home Loans
12.2014 - Current
- Streamlined loan application processes for faster approvals and more efficient service to clients.
- Increased overall efficiency by implementing new technologies and software tools into daily tasks.
- Strong management and mentoring skills to lead the team to a successful closing
- Developed strong relationships with real estate agents, fostering referrals and expanding business opportunities.
- Organized informational seminars on mortgages for both prospective buyers as well as real estate professionals which resulted in higher referral rates.
- Excellent Communication skills mostly via telephone and email communications
- Collaborated with underwriting teams to obtain accurate information, ensuring seamless mortgage transactions.
- Researched and updated industry knowledge on changing legislation and regulations.
- Extensive Project Management and Party involvement for each file to hit milestone dates on a tight schedule to meet hard closing date.
Limited Practice Officer and Escrow Officer
Redwood Escrow LLC
01.2001 - 08.2016
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Improved department efficiency by streamlining and implementing policies and processes.
- Extensive experience in project management making sure that tasks were completed within the closing process to hit closing deadlines
Education
Associate of Arts - Paralegal Studies
Kinman Business University
Spokane, WA08-1984
Skills
- Relationship building and management
- Banking
- Document Review
- Credit analysis
- Real estate knowledge
- Loan Processing
- Financial Advising
- Business Development
- Mortgage plan advising
- Refinancing Expertise
- Goal-Oriented
- Residential mortgage lending regulations
- Document analysis
- Licensed Mortgage Loan Originator
- Scheduling oversight
- Underwriting knowledge
- Loan application management
- Teamwork and Collaboration
- Customer Service
- Problem-solving abilities
- Excellent Communication
- Reliability
- Multitasking Abilities
- Income Evaluation
Certification
- Nationwide Mortgage Licensing System & Registry (NMLS) License - State Banking Authorities.
- Former Licensed Limited Practice Officer in the State of Washington
- Former Licensed Escrow Officer
- Former Designated Mortgage Broker License
Hobbies
In my free time I love to golf, play pickleball, travel abroad and read just about anything. I'm always interested in people and what makes them tick.
Timeline
Mortgage Consultant
Penrith Home Loans
12.2014 - Current
Limited Practice Officer and Escrow Officer
Redwood Escrow LLC
01.2001 - 08.2016
Associate of Arts - Paralegal Studies
Kinman Business University
Similar Profiles
Jeff GibsonJeff Gibson
Mortgage Consultant at Penrith Home LoansMortgage Consultant at Penrith Home Loans
Danielle BiermannDanielle Biermann
VA Eligibility and Entitlement Analyst at Newrez Home Loans (Formally Caliber Home Loans)VA Eligibility and Entitlement Analyst at Newrez Home Loans (Formally Caliber Home Loans)
Parul ChopraParul Chopra
Dentist at Our Medical Home Medical Centre PenrithDentist at Our Medical Home Medical Centre Penrith
Daniel BiesDaniel Bies
The Odin Project at (Self-Directed Learning)The Odin Project at (Self-Directed Learning)
Rachel KeithRachel Keith
Property Manager at Anne's World LLCProperty Manager at Anne's World LLC