Griffin Crane
Auburn,AL
Summary
Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns. Very knowledgeable of local routes and locations and skilled at navigating in a timely manner.
Overview
6
6
years of professional experience
Work History
Food Delivery Driver
FetchMe Delivery
11.2019 - 02.2022
- Drove continuously during shifts, met deadlines, and achieved high customer satisfaction ratings.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Planned optimal routes to deliver from one to three orders per trip and achieve strong performance ratings.
- Served customers promptly by smoothly collecting and delivering orders.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
Customer Service Desk Associate
Winn Dixie Grocery Store
03.2017 - 03.2019
- Responded proactively and positively to rapid change.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Cross-trained and provided backup support for organizational leadership.
- Reconciled and verified cash balances at day’s end to ensure accuracy
Cashier
Winn Dixie Grocery Store
01.2016 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register and handled cash, card and check transactions.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned duties for various positions and provided backup at key times.
Education
Associate of Science - General Studies
Southern Union Community College
Opelika2018
Skills
- Payment handling
- Delivery coordination
- Problem-solving
- Food handling
- Health code compliance
- Safety awareness
- Customer communication
- Dispatch interaction
- Good driving record
- Smartphone operation
Timeline
Food Delivery Driver
FetchMe Delivery
11.2019 - 02.2022
Customer Service Desk Associate
Winn Dixie Grocery Store
03.2017 - 03.2019
Cashier
Winn Dixie Grocery Store
01.2016 - 03.2019
Associate of Science - General Studies
Southern Union Community College