Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Griffin Farr

Griffin Farr

IT Support Professional
Muskegon,MI

Summary

IT professional with a CompTIA A+, AZ900, SC900 certifications w/ CompTIA Net+, Sec+, and Linux Essentials certification tests scheduled to be acquired before 5/20/23. Recently graduated MyComputerCareers ITSA program with plans to continue my education into CSS, Cyse, CCNA.

2+ years of experience working with, building and troubleshooting of Microsoft/Windows PC’s, MacOS, and IOS devices. Proficient in network protocols such as TCP/IP, DHCP, DNS. I have a strong passion for technology and how it all works down to the small details, I’m always eager to learn more and more to better my skills to be as big of an asset as I can to the people I work with.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
6
6
Certifications

Work History

Machine Operator

Hy-Lift
Muskegon , MI
05.2022 - Current


  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Maintained equipment performance by lubricating and cleaning components.
  • Kept detailed production records and identified hold-ups.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

Apprentice Electrician

Newkirk Electric Associates
Muskegon, MI
06.2019 - 04.2021


  • Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement, or repair.
  • Identified and studied electrical problems to determine correct solutions.
  • Troubleshot and repaired malfunctioning systems and components.
  • Understood and used proper tools and equipment to install and maintain electrical systems.

Assistant Manager

Menards
Muskegon, MI
11.2016 - 06.2019


  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.

Education

HS Diploma - General

Orchard View High School
Muskegon, MI
09.2012 - 06.2016

Certificate Program - Information Technology And Security Administration

MyComputerCareer.com / TechSkills
Remote
07.2022 - 02.2023

Skills

Excellent Communication

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Certification

CompTIA A+ ID: COMP001022106245

Timeline

Studying to acquire COMPTIA Net+ by 5/20/23

05-2023

Studying to acquire COMPTIA Sec+ by 5/20/23

05-2023

Studying to acquire LPI Linux Essentials by 5/20/23

05-2023

Microsoft Azure Fundamentals 900 ID: 994055040

11-2022

Microsoft Security, Compliance, and Identity Fundamentals 900 ID: 994055040

11-2022

CompTIA A+ ID: COMP001022106245

09-2022

Certificate Program - Information Technology And Security Administration

MyComputerCareer.com / TechSkills
07.2022 - 02.2023

Machine Operator

Hy-Lift
05.2022 - Current

Apprentice Electrician

Newkirk Electric Associates
06.2019 - 04.2021

Assistant Manager

Menards
11.2016 - 06.2019

HS Diploma - General

Orchard View High School
09.2012 - 06.2016

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Griffin Farr IT Support Professional