Griffin Phillips
Sandusky
Summary
Dynamic Field Service Technician with Mercury Fiber, adept at diagnosing and resolving fiber optic network issues. Recognized for exceptional problem-solving and teamwork skills, ensuring high performance standards. Proficient in using OTDR for troubleshooting and repair, consistently delivering prompt solutions while maintaining a courteous and professional demeanor.
Overview
3
3
years of professional experience
Work History
Field Service Technician
Mercury Fiber
North Branch, MI
07.2023 - Current
- Diagnosed and resolved fiber optic network issues to support performance standards.
- Performed routine equipment maintenance while adhering to safety protocols.
- Assisted clients in troubleshooting service interruptions and offered prompt solutions.
- Installed, configured, and tested various telecommunications systems on-site.
Education
High School Diploma -
North Branch High School
North Branch05-2022
Skills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Field repairs
- Ladder
- Bucket Truck
- Tower Climbing Certification
- Safety
- Dedicated
- Teamwork and coordination
- Courteous and professional
- OTDR
Timeline
Field Service Technician
Mercury Fiber
07.2023 - Current
High School Diploma -
North Branch High School