Griffin Pogue
Palm City
Summary
Motivated and dependable professional with experience in customer service, hospitality, and logistics. Skilled in communication, multitasking, and maintaining composure under pressure. Proven ability to provide excellent customer experiences, manage responsibilities efficiently, and support team operations in fast-paced environments. Currently EMT certified and Emergency Vehicle Operator Certified through Treasure Coast Medical Fire Institute to expand medical knowledge and emergency response skills. CPR and BLS certified with a strong work ethic and dedication to safety, service, and professionalism.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender / Bar Back
Island Root Kava Bar
Palm City, FL
02.2024 - Current
- Began as a Bar Back assisting with preparation, cleaning, and customer support before being promoted to Bartender.
- Prepared and served kava and botanical drinks while maintaining a welcoming, relaxed environment.
- Managed inventory, restocked supplies, and ensured compliance with health and safety standards.
- Built strong relationships with regular customers and maintained a high level of customer satisfaction.
Enrollment Counselor
Acceleration Academy
Stuart, FL
06.2023 - 01.2024
- Guided prospective students and families through the enrollment process.
- Managed student records and maintained accurate documentation.
- Assisted with outreach and communication efforts to increase student engagement.
- Provided ongoing support and resources to ensure successful enrollment and retention.
Customer Service Specialist
Sherwin-Williams Paint Store
Palm City, FL
12.2021 - 05.2023
- Resolved customer inquiries, questions, and concerns to consistently offer quality service.
- Provided outstanding support to new and returning customers, ensuring satisfaction.
- Trained new hires on store procedures and best practices.
- Improved customer service processes to reduce wait times and complaints.
Shipping and Receiving Associate
Artistry In Mosaics
Fort Pierce, FL
08.2020 - 10.2021
- Handled incoming and outgoing shipments efficiently and safely.
- Operated forklifts and pallet jacks to move, load, and unload materials.
- Maintained organized storage areas to improve workflow and minimize delays.
Food Runner
Duffy's Sports Grill
Stuart, FL
01.2018 - 01.2019
- Delivered food orders promptly and accurately to guests.
- Supported servers and kitchen staff to maintain smooth operations.
- Provided friendly and attentive service to ensure an excellent dining experience.
Education
Emergency Medical Technician - Emergency Medical Technician
Treasure Coast Medical Fire Institute
Fort Pierce, FL12.2025
High School Diploma -
Acceleration Academy
Stuart, FL05.2021
Emergency Vehicle Operator Certification - Emergency Vehicle Operator Certification
Treasure Coast Medical Fire Institution
Ft. Pierce, FL03.2026
Skills
- Emergency Medical Technician Certified
- CPR and BLS Certified
- EVOC Certified
- Materials Transportation
- Verbal and Written Communication
- Multitasking and Prioritization
- Customer Service
- Calm and Professional Under Pressure
- Safety and Compliance
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
Certification
- EMT - Emergency Medical Technician
- EVOC - Emergency Vehicle Operators Course
- CPR - Cardiopulmonary Resuscitation
- BLS - Basic Life Support
Timeline
Bartender / Bar Back
Island Root Kava Bar
02.2024 - Current
Enrollment Counselor
Acceleration Academy
06.2023 - 01.2024
Customer Service Specialist
Sherwin-Williams Paint Store
12.2021 - 05.2023
Shipping and Receiving Associate
Artistry In Mosaics
08.2020 - 10.2021
Food Runner
Duffy's Sports Grill
01.2018 - 01.2019
Emergency Medical Technician - Emergency Medical Technician
Treasure Coast Medical Fire Institute
High School Diploma -
Acceleration Academy
Emergency Vehicle Operator Certification - Emergency Vehicle Operator Certification
Treasure Coast Medical Fire Institution