Griffin Schwartz
Evanston,IL
Summary
- Experience using Python and advanced concepts such as Object-Oriented Programming and data structures
- Experience with SQL and concepts such as database interactions and theory.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Support Specialist
US EPA
09.2024 - 02.2025
- Assisted in troubleshooting errors related to personal computers used by lab personnel
- Generated monthly reports on EPA chemists activity using SQL and Microsoft Excel
- Assisted in developing an online tracker for lab equipment with service agreements using Microsoft Power BI
- Assisted EPA chemists with tech support needs by filing tickets with the IT department on their behalf
Information Desk Attendant
Elmhurst University
02.2022 - 12.2023
- Assisted building visitors with finding and unlocking rooms in the building
- Answered phone calls about the university and campus events
- Cleaned up desk area in preparation for whoever takes the next shift
Quality Assurance Intern
Aspiritech
07.2023 - 08.2023
- Learned the fundamentals of software testing with Test Rail and a mock website
- Learned to use Slack to report on progress and to get help from senior employees with questions and issues
- Used Google Meet to video chat with company leadership to learn more about the company
Education
Bachelor of Science - Information Systems
Elmhurst University
Elmhurst, IL05.2024
Skills
- Technical troubleshooting
- Strong organizational skills
- Team communication
- Data entry expertise
- Issue troubleshooting
- Technical support
Certification
Google Data Analytics Professional Certificate, Coursera
Timeline
IT Support Specialist
US EPA
09.2024 - 02.2025
Quality Assurance Intern
Aspiritech
07.2023 - 08.2023
Information Desk Attendant
Elmhurst University
02.2022 - 12.2023
Bachelor of Science - Information Systems
Elmhurst University
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