Griffin Westrick
Archbold,OH
Summary
Accomplished venue manager known for driving operational improvements and developing training programs. Focused on enhancing visitor experiences while effectively managing budgets and resources.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
11
11
years of professional experience
Work History
1920's Venue's and Event's Manager
Sauder Village
Archbold, OH
11.2025 - Current
- Led operational improvements to enhance visitor experience and streamline event processes.
- Developed training programs for staff to ensure high-quality customer service and operational efficiency.
- Collaborated with cross-complex teams to design engaging community events that increased attendance and participation.
- Mentored junior managers, fostering professional development and promoting a culture of continuous improvement.
- Oversaw budget management, ensuring alignment with organizational objectives while maximizing financial resources.
- Accomplished multiple tasks within established timeframes.
- Implemented cost-saving measures that optimized resource allocation across various departments.
Dining Room Manager
Sauder Village
Archbold, OH
03.2024 - 11.2025
- Supervised dining room staff to ensure high-quality guest service and satisfaction.
- Coordinated inventory management to maintain optimal stock levels for operations.
- Streamlined table turnover processes, improving overall dining experience for guests.
- Monitored compliance with health and safety regulations in dining area operations.
- Collaborated with kitchen staff to ensure seamless service flow during peak hours.
- Analyzed customer feedback to implement improvements in service delivery and menu offerings.
- Enhanced customer satisfaction by ensuring timely and efficient service in the dining room.
- Greeted guests, sat tables, and brought orders to assist front of house staff.
- Developed strong relationships with guests, resulting in a high rate of repeat clientele.
Banquet Supervisor
Sauder Village
Archbold, OH
05.2022 - 04.2024
- Supervised banquet staff to ensure seamless event execution and guest satisfaction.
- Coordinated logistics for events, managing setup, service flow, and breakdown processes.
- Trained and mentored new team members on service standards and operational procedures.
- Developed efficient scheduling practices to optimize workforce productivity during peak events.
- Resolved guest inquiries and concerns promptly to uphold high service standards.
- Monitored inventory levels and coordinated supply orders to maintain operational efficiency.
- Directed and managed banquet functions for an 800-person event.
Kitchen Supervisor
Sauder Village
Archbold, OH
03.2020 - 05.2022
- Supervised daily kitchen operations, ensuring compliance with health and safety standards.
- Trained and mentored kitchen staff in food preparation techniques and equipment usage.
- Developed training materials for new employees to streamline onboarding processes.
- Oversaw quality control measures, ensuring consistency in food presentation and taste.
- Collaborated with management to create seasonal menu offerings based on customer feedback.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Monitored food preparation, production, and plating for quality control.
- Reduced food waste through effective inventory management and menu planning.
Dishwasher, Runner, Cook, Prep
Sauder Village
Archbold, OH
04.2015 - 04.2020
- Operated dishwashing equipment to maintain cleanliness and sanitation standards.
- Collaborated with kitchen staff to streamline operations and enhance overall service efficiency.
- Followed supervisor instructions to complete tasks on time.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Prepped and cooked food following proper protocols that exceeded the health code standards to ensure guest safety
- Stocked and cleaned buffets to ensure every guest had the same wonderful experience, no matter the time they arrived.
Education
High School Diploma -
Archbold High School
Archbold, OH05-2018
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Task delegation
- Operations management
- Shift scheduling
- Performance evaluations
- Budget control
- Financial management
- Work prioritization
- Computer skills
Timeline
1920's Venue's and Event's Manager
Sauder Village
11.2025 - Current
Dining Room Manager
Sauder Village
03.2024 - 11.2025
Banquet Supervisor
Sauder Village
05.2022 - 04.2024
Kitchen Supervisor
Sauder Village
03.2020 - 05.2022
Dishwasher, Runner, Cook, Prep
Sauder Village
04.2015 - 04.2020
High School Diploma -
Archbold High School