Resourceful HVAC service technician that diligently works to meet the needs of the customer and company. Ensured by my reliability, punctuality, and problem solving skills. 6 years experience in hvac installation, 3 years experience in hvac service in both commercial/industrial and residential settings. Exceptional customer/client service all my years working.
Overview
7
7
years of professional experience
Work History
HVAC-R Service Technician
Cool Comfort Heating And Cooling
05.2017 - 08.2024
Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
Enhanced system performance for clients through regular maintenance and preventive measures.
Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
Assisted in the successful completion of large-scale commercial projects, ensuring proper installation of HVAC-R systems.
Collaborated with other technicians, sharing knowledge and expertise to improve overall team performance.
Utilized advanced diagnostic tools to accurately determine root causes of system malfunctions, enabling targeted repairs.
Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
Contributed to a high standard of workmanship by following company guidelines and adhering to local codes during installations and service calls.
HVAC Installer
Dan's HVAC
09.2019 - 07.2022
Enhanced overall team productivity through effective communication and collaboration during installations and repairs.
Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.
Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
Reduced costly callbacks for clients by performing comprehensive quality control checks after each installation or repair.
Boosted customer loyalty through exceptional follow-up service, addressing any concerns promptly and professionally.
HVAC/Hearth/Custom Home Design Sales Advisor at Affordale Comfort Heating and CoolingHVAC/Hearth/Custom Home Design Sales Advisor at Affordale Comfort Heating and Cooling