Grigor Blbulyan

Winnetka,CA

Summary

Driven Auto Body Estimator with a solid foundation from Automotive Appraisal Academy, excelling in customer service and vehicle inspection. At Black Star Collision Center, I enhanced service quality by effectively addressing customer needs and identifying additional repair areas, showcasing my problem resolution and technical communication skills.

Overview

year of professional experience

Work History

Student

Automotive Appraisal Academy

Van Nuys, CA

09.2024 - 11.2024

I learned more in-depth about the automotive world and being an estimator in general.

Auto Body Estimator

Black Star Collision Center

Pacoima, CA

11.2023 - 11.2024

Responded promptly to customer inquiries regarding their auto body repair estimates.
Identified areas where additional repair work was needed, based on visual inspection or customer input.
Analyzed customer feedback data to improve overall service quality levels.

Education

Assurance Learning Academy

Panorama City, CA

Skills

Customer service
Vehicle inspection
Time management

Estimate preparation
Technical communication
Problem resolution

Timeline