Focusing on correct level of care on admission, billing, coding and payer requirements and practices.
The main objective is resolving denials.
I often work with Utilization Review Managers, Case Managers, Social Workers and Team Leaders for Case Management, Registration, Coding and Accounts.
Main Systems used in my current role is Epic, Interqual and (MCG) Milliman Care Guidelines.
I follow the patient from notification of a denial to resolution.
I review and research reason for the denial, validity in a timely manner, and offer to change the outcome that essentially, promotes legal and financial revenue for the hospital.
I help to assure compliance per payer standards, appeal rights and grievances.
My main objective is advocating for patients, while achieving optimum revenue for the hospital facility.
RN Utilization Review Manager
Forrest General Hospital
Hattiesburg, Mississippi
07.2017 - 09.2018
RN Case Manager
Forrest General Hospital
Hattiesburg, Mississippi
04.2011 - 07.2017
Assistant Nurse Manager
Multicare – Allenmore Hospital
Tacoma, Washington
09.2008 - 12.2010
Registered Nurse
Nightingale Nursing (Travel) Agency
Boca Raton, Florida
Registered Nurse, Behavioral Health – Dual Diagnosis Adult Unit
Brentwood Behavioral Healthcare
Flowood, Mississippi
09.2007 - 04.2008
Registered Nurse, Medical/Surgical Unit
River Oaks Hospital
Flowood, Mississippi
04.2007 - 04.2008
Registered Nurse, Medical/Surgical Unit
Southside Regional Memorial Hospital
Petersburg, Virginia
05.2006 - 02.2007
Nurse Extern/PCP, Step down Unit
VA Commonwealth University Medical Center
Richmond, Virginia
05.2005 - 05.2006
Secretary, Emergency Department
Bon Secours Health System
Newport News and Portsmouth, Virginia
07.2004 - 07.2005
Employment Coordinator, Human Resources
Bon Secours Health System
Newport News and Portsmouth, Virginia
12.2003 - 08.2004
Human Resources Assistant
Bon Secours Health System
Newport News and Portsmouth, Virginia
07.2002 - 12.2003
Administrative Assistant, PCS
St. Dominic- Jackson Memorial Hospital
Jackson, Mississippi
04.1996 - 05.2002
Unit Secretary, Orthopedics
St. Dominic- Jackson Memorial Hospital
Jackson, Mississippi
04.1996 - 07.1997
Timeline
RN, Denial Management Coordinator
Forrest General Hospital
09.2018 - Current
RN Utilization Review Manager
Forrest General Hospital
07.2017 - 09.2018
RN Case Manager
Forrest General Hospital
04.2011 - 07.2017
Assistant Nurse Manager
Multicare – Allenmore Hospital
09.2008 - 12.2010
Registered Nurse, Behavioral Health – Dual Diagnosis Adult Unit